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GJW Direct: Marine Insurance reviews

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4.87
Based on 1,126 reviews, last reviewed 28th Oct 2025
219% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
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1%
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0%
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1%

Latest highest rating:

5

I have never had to make a clame but I have found GJ... I have never had to make a clame but I have found GJW Direct, to be good value for money Reviewed on: 28th October 2025
Mr D's avatar
Mr D

Latest lowest rating:

1

Useless since the takeover Useless since the takeover no multi boat policy lots of arguments to get multiple admin fees removed big hike in price too Reviewed on: 6th October 2025
Chris W's avatar
Chris W
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GJW Direct Marine Insurance reviews (1126)

Very efficient service and clear and concise conditi...

5
Very efficient service and clear and concise conditions for the insurance cover with good service support. Very willing to help with enquiries.. Reviewed on: 6th October 2025
Westerly Joe's avatar
Westerly Joe

Excellent value for money

5
Heard about GJW from someone when I said I needed to insure my narrowboat. Searched on line for it and pleased to find it was so easy to use the website. Even better was the competitive price quoted - so much less than my previous insurer and for the same cover, what is even better my quote for this year is less than last year. You can't get better than that. It is excellent value for money. Reviewed on: 6th October 2025
Veronica Myers 's avatar
Veronica Myers

Great value for money and brilliant experience

5
Great value for money and brilliant experience Reviewed on: 6th October 2025
Barbara B's avatar
Barbara B

Whenever I have had to contact GJW they have always...

5
Whenever I have had to contact GJW they have always been polite and helpful. Reviewed on: 6th October 2025
Steve's avatar
Steve

Easy to complete online and easier to speak to face...

5
Easy to complete online and easier to speak to face to face , excellent quite was better than expected at renewal , renewed at boat show in southampton. Reviewed on: 6th October 2025
Neil R's avatar
Neil R

market experience not just insurance

5
GJW took ownership of my claim following accidental grounding of my princess 36 flybridge boat. There was no quibbling and on account payments to allow repairs to progress at pace. Awesome service and cover from a very open approachable team. The experience has rejuvenated my previously sinical view of insurance providers. They really do help enormously with not just financial support but also with expertise and contacts relieving the stress associated with being in an unfamiliar situation surrounded by experts trying to win the work of repairs. Reviewed on: 6th October 2025
Russell A's avatar
Russell A

It’ll always keep me afloat!

5
I’ve been with GJW for a while - their service is excellent, they’re easy to contact and the information is straight forward and written in an easy to understand format! The website is great and my premium has gone down for the second year running - tell me another vehicle insurer that can do that! Reviewed on: 6th October 2025
Karen B's avatar
Karen B

Have never had any problems always been extremely he...

5
Have never had any problems always been extremely helpful Reviewed on: 6th October 2025
James gregory's avatar
James gregory

I claimed and it was agreed on the next working day!

5
I claimed and it was agreed on the next working day! Reviewed on: 6th October 2025
Mike W's avatar
Mike W

Very easy website and very good value

5
Very easy website and very good value Reviewed on: 6th October 2025
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ANTHONY

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