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GJW Direct: Marine Insurance reviews

4.87
Based on 1,126 reviews, last reviewed 28th Oct 2025
219% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to make a clame but I have found GJ... I have never had to make a clame but I have found GJW Direct, to be good value for money Reviewed on: 28th October 2025
Mr D's avatar
Mr D

Latest lowest rating:

1

Useless since the takeover Useless since the takeover no multi boat policy lots of arguments to get multiple admin fees removed big hike in price too Reviewed on: 6th October 2025
Chris W's avatar
Chris W

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GJW Direct Marine Insurance reviews (1126)

The damaged propeller claim was dealt with efficient...

5
The damaged propeller claim was dealt with efficiently and effectively and settled in a timely manner. Reviewed on: 6th October 2025

Simple and understandable insurance.

5
Simple and understandable paperwork and mails. I changed a policy and had no idea the cost would drop until I was advised I was now in a different bracket and would get a refund. Pleasant surprise at the genuine honesty. Reviewed on: 6th October 2025

I had to claim a few years ago efficient and excelle...

5
I had to claim a few years ago efficient and excellent service Reviewed on: 6th October 2025

Flexible and professional

5
Flexible and understanding, I had a query and it was dealt with directly by the underwriter. They reviewed information I sent and took an informed decision. When I called I always spoke to a person rather than being stuck in an automated message system. Reviewed on: 6th October 2025

Very easy to deal with and good value for cover.

5
Very easy to deal with and good value for cover. Reviewed on: 6th October 2025

responds quickly to queries.

5
responds quickly to queries. easy to take out or renew a policy. Have been with them for a few years always check other companies each year to see who has the best prices. glad to say GJW comes tops Reviewed on: 6th October 2025

Boat insurance.

5
I have had my boat insured by GJW for years, and have been very satisfied with the customer service and value. Reviewed on: 6th October 2025

Good helpful staff, quick and efficient.

5
Good helpful staff, quick and efficient. Reviewed on: 6th October 2025

Good, but need to keep competitive

4
I've been with GJW for a number years now and whilst I have been happy with the service, I do find that other insurers are now becoming more competitive Reviewed on: 6th October 2025

My narrowboat insurance

5
GJW direct are very competitive and their staff are so helpful. Highly recommend. They are easy to contact and there e platform is easy to navigate. Reviewed on: 6th October 2025

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