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GJW Direct: Marine Insurance reviews

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4.88
Based on 186 reviews, last reviewed 14th Jul 2025
17100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
2 star
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0%
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1%

Latest highest rating:

5

Great online service and phone service, call handler... Great online service and phone service, call handler was knowledgeable and friendly. Reviewed on: 14th July 2025
Andy D's avatar
Andy D

Latest lowest rating:

1

Deal badly with claims. They are not able to pay out on valid claims and make it very hard to deal with. Avoid them at all cost. Reviewed on: 1st July 2025
Sam M's avatar
Sam M
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GJW Direct Marine Insurance reviews (186)

I had to make a claim

5
I had to make a claim never done that before they helped me through it and it was approved within 3 hours and their quote this year was still competitive Reviewed on: 11th July 2025
George T's avatar
George T

Happy with the service.

5
Since being with GJW everything has been straight forward. And for me the most important thing is, if I have a problem I can phone and speak to someone Reviewed on: 11th July 2025
Mr D's avatar
Mr D

Always keep me informed.

4
Always keep me informed. Competitive service, Reviewed on: 11th July 2025
Mark S's avatar
Mark S

Prompt polite competitively priced

5
Prompt polite competitively priced Reviewed on: 11th July 2025
Stephen G's avatar
Stephen G

No fuss renewal cost effective full cover

5
No fuss renewal cost effective full cover Reviewed on: 11th July 2025
gavin ballantyne's avatar
gavin ballantyne

A reasonable cost for the cover offered.

5
My insurance price has stayed the same for three years, and has only increased by a small amount this year. Renewing the policy and access to documentation on the website is easy. Reviewed on: 11th July 2025
John N's avatar
John N

Very helpful staff when I queried changing my policy.

5
Very helpful staff when I queried changing my policy. Reviewed on: 11th July 2025
Chris B's avatar
Chris B

We have a specialists boat it was no issue at all ,...

5
We have a specialists boat it was no issue at all , great service Reviewed on: 11th July 2025
Stephen l's avatar
Stephen l

Competitive prices and well informed process.

5
Competitive prices and well informed process. Reviewed on: 11th July 2025
Simon M's avatar
Simon M

I’ve been really impressed with GJW Direct’s dinghy...

5
I’ve been really impressed with GJW Direct’s dinghy insurance. The policy offers great coverage—especially for racing, transit, and personal belongings—and it’s clear that they understand the needs of dinghy sailors. Getting a quote and setting up the policy was simple, and all the documents were easy to access online. Thankfully I haven’t had to make a claim yet, but it’s reassuring to know they have a solid reputation for handling them quickly and fairly. Customer support has been responsive and helpful when I’ve had questions. Overall, very happy with the value and service—would definitely recommend to other sailors. Reviewed on: 11th July 2025
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Keith o

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