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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.78
Based on 1,458 reviews, last reviewed 23rd Jul 2026
29800% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy to use and find information, clear and straight... Easy to use and find information, clear and straightforward. Reviewed on: 23rd July 2026
Joe D's avatar
Joe D

Latest lowest rating:

2

My claim was immediately put to loss adjusters who a... My claim was immediately put to loss adjusters who asked insulting questions insinuating fraud and ultimately led me to discontinue the claim and look... Read more Reviewed on: 16th July 2026
Martin Robinson's avatar
Martin Robinson
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1459)

1st Class Service

5
Always an easy process to renewal or just need some questions answering Reviewed on: 19th July 2025
Mark W's avatar
Mark W

Saving money for me

5
Insured my narrow boat with GJW for many years with great service throughout. My recent renewal required a small adjustment but still resulted in my saving money. Reviewed on: 19th July 2025
Roy nb KNOWURRYS 's avatar
Roy nb KNOWURRYS

I haven't had to claim but in terms of getting a quo...

4
I haven't had to claim but in terms of getting a quote and getting insured it's been a simple and stress free experience. Reviewed on: 18th July 2025
J F's avatar
J F

Easy on line service.

5
Easy on line service and value for money. Recommended by members of our sailing club with a variety of dinghies covered. Reviewed on: 18th July 2025
Eric Hughes 's avatar
Eric Hughes

New boat owner - GJW recommended

5
New boat owner - GJW recommended by several people (always a good sign when people independently recommend a service)price was competitive. Questions were answered quickly and proactively. Reviewed on: 18th July 2025
Marc P's avatar
Marc P

Helpful staff, local uk call centre, good cover.

4
Helpful staff, local uk call centre, good cover. Reviewed on: 18th July 2025
David 's avatar
David

Very professional and helpful staff.

5
Very professional and helpful staff. Any time I have had to contact them GJW staff have always answered my questions and did what they said they would. Reviewed on: 18th July 2025
Thomas L's avatar
Thomas L

5 yrs of Narrow Boat Insurance

3
I have insured my Narrow Boat with GJW since I bought it 5yrs ago. GJW were recommended & I've nothing negative or positive to write because I've not had to make a claim. I think GJW are expensive but I've not had quotes from the opposition, so that's just a hunch! Reviewed on: 18th July 2025
Christopher J's avatar
Christopher J

Simple and easy to sign up, with excellent customer...

5
Simple and easy to sign up, with excellent customer service Reviewed on: 18th July 2025
Nathan H's avatar
Nathan H

When I had to make a claim, GJW were very helpful.

5
The test of any insurer is if you are in the unfortunate situation of having to make a claim. GJW could not have been more helpful. The app made it easy for me to upload photographs and to give a full description of the reasons for my claim. Staff were available to answer my questions when I had them on the phone. Reviewed on: 18th July 2025
kevin b's avatar
kevin b

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