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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.87
Based on 1,126 reviews, last reviewed 28th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
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1%
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Latest highest rating:

5

I have never had to make a clame but I have found GJ... I have never had to make a clame but I have found GJW Direct, to be good value for money Reviewed on: 28th October 2025
Mr D's avatar
Mr D

Latest lowest rating:

1

Useless since the takeover Useless since the takeover no multi boat policy lots of arguments to get multiple admin fees removed big hike in price too Reviewed on: 6th October 2025
Chris W's avatar
Chris W
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1126)

Great service

5
Great service when you call up, the offers and discount are a great perk. Easy portal everything in one place Good price overall Reviewed on: 6th October 2025
Emma 's avatar
Emma

Good value and dealt with claims very efficiently

4
Good value and dealt with claims very efficiently Reviewed on: 6th October 2025
Robert E's avatar
Robert E

Excellent customer service, good value for money, ea...

5
Excellent customer service, good value for money, easy website to navigate, Reviewed on: 6th October 2025
Jonathan S's avatar
Jonathan S

Great customer service when we renewed our insurance.

5
Great customer service when we renewed our insurance. Reviewed on: 6th October 2025
Anon's avatar
Anon

Always prompt friendly and knowledgeable help

5
Always prompt friendly and knowledgeable help Reviewed on: 6th October 2025
Andy M's avatar
Andy M

We have been with GJW for many years.

5
We have been with GJW for many years. Only once did we have to make a claim, customer service, help and support was excellent! We have and will always recommend GJW to all our boating friends. Well done to GJW and thank you so much for your excellent support. Reviewed on: 6th October 2025
David H's avatar
David H

Understanding and ever helpful

5
Super effcient service from very helpful people Reviewed on: 6th October 2025
Oldungrey's avatar
Oldungrey

I found the staff very helpful in ever way in explai...

4
I found the staff very helpful in ever way in explaining everything about my policy cover and I need further help they were only a phone call away or I could contact them on line and witch I felt a piece of mind Reviewed on: 6th October 2025
Mr P's avatar
Mr P

Excellent value for money!

5
Very good customer service, always helpful, polite & friendly. Recommended to us a few years ago, we are so pleased with the insurance they provide which gives us peace if mind and is excellent value for money, Reviewed on: 6th October 2025
Billy O's avatar
Billy O

Always prompt on phone.

5
Always prompt on phone. Online good Reviewed on: 6th October 2025
Dave W's avatar
Dave W

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