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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.78
Based on 1,128 reviews, last reviewed 22nd May 2026
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I honestly could not have asked for a better experie... I honestly could not have asked for a better experience with GJW Direct. After suffering storm damage to my boat, I expected a slow, frustrating claim... Read more Reviewed on: 22nd May 2026
Lewis's avatar
Lewis

Latest lowest rating:

1

Think Twice Before Choosing This Insurer I was the victim of a no-fault boating collision. Liability was clear from the outset, and GJW insured the other party. Despite this, GJW stalled at e... Read more Reviewed on: 1st March 2026
David S's avatar
David S
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1128)

Excellent value for money!

5
Very good customer service, always helpful, polite & friendly. Recommended to us a few years ago, we are so pleased with the insurance they provide which gives us peace if mind and is excellent value for money, Reviewed on: 6th October 2025
Billy O's avatar
Billy O

Always prompt on phone.

5
Always prompt on phone. Online good Reviewed on: 6th October 2025
Dave W's avatar
Dave W

I've been using GJW for many Years.

4
I've been using GJW for many Years. The website isn't fantastic but customer service is quick to sort out any issues. Reviewed on: 6th October 2025
Tony's avatar
Tony

So far....

5
Never had a problem with this provider over nearly ten years of use. Reviewed on: 6th October 2025
PG's avatar
PG

Great customer service phoned 3 times and had excel...

4
Great customer service phoned 3 times and had excellent service every time Reviewed on: 6th October 2025
Adrian b's avatar
Adrian b

No fuss insurance.

4
No fuss insurance. Good communication. Reviewed on: 6th October 2025
Ian H's avatar
Ian H

Easy to use and great communication

4
Easy to use and great communication Reviewed on: 6th October 2025
Dan's avatar
Dan

First class service and great products s very good v...

5
First class service and great products s very good value proces Reviewed on: 6th October 2025
Alan N's avatar
Alan N

A quality service, excellent customer service

5
A quality service, excellent customer care and a value for money offer.. Reviewed on: 6th October 2025
Michael G's avatar
Michael G

Allow your customers to speak to someone?

5
Since the takeover, it has become more difficult to speak to someone by phone, and the online process would not allow me to discuss my queries despite several attempts. However, once I did manage to speak to someone, that individual was helpful, efficient and resolved matters in minutes Reviewed on: 6th October 2025
laurence 's avatar
laurence

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