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GJW Direct: Marine insurance reviews

4.78
Based on 1,538 reviews, last reviewed 12th Aug 2026
37700% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

GJW dealt very caringly with my potential claim when... GJW dealt very caringly with my potential claim when a crew member sustained an injury while raising my mast Reviewed on: 12th August 2026
Graham L's avatar
Graham L

Latest lowest rating:

2

My claim was immediately put to loss adjusters who a... My claim was immediately put to loss adjusters who asked insulting questions insinuating fraud and ultimately led me to discontinue the claim and look... Read more Reviewed on: 16th July 2026
Martin Robinson's avatar
Martin Robinson

About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1538)

Superb insurance company!

5
I have insured my boat with GJW since buying it five years ago and have found their prices very competitive and their service excellent. Unfortunately, I had reading to have to make a claim but it was handled professionally and efficiently, which was very reassuring! Reviewed on: 16th July 2026

Never had to use it so I don't really know

3
Never had to use it so I don't really know Reviewed on: 16th July 2026

Fault less renewed policy, no hanging on the phone,...

5
Fault less renewed policy, no hanging on the phone, just a simple reminder email. Reviewed on: 16th July 2026

Been with them a few years now, easy to deal with,...

5
Been with them a few years now, easy to deal with, value for money, not claimed but know those wh9 have and was dealt with promptly Reviewed on: 16th July 2026

Helpful staff when I needed to contact and overall e...

5
Helpful staff when I needed to contact and overall excellent service Reviewed on: 16th July 2026

Very competitive quote,

5
Very competitive quote, site really easy to enter details, instant cover. Reviewed on: 16th July 2026

Glad to be w/ gjw & good for nb contents insurance

4
They seemed like real people when i first called last year, then they got took over by juice like our previous insurer, but still made efforts to keep premiums under what we paid - albeit for a lesser amount. I like their policy & their customer service & they are the best for contents insurance as far as i could see. Reviewed on: 16th July 2026

I get timely reminders about policy renewals and alw...

5
I get timely reminders about policy renewals and always get a quick response to any questions Reviewed on: 16th July 2026

Pleasant experience and saved money

5
Agent was helpful polite explained everything very cleary and saved £85 on my renewalprice Reviewed on: 16th July 2026

Highly recommended

5
Excellent service and very knowledgeable Reviewed on: 16th July 2026

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