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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.79
Based on 1,651 reviews, last reviewed 28th Aug 2026
48200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent company For marine insurance Excellent company. Easy to access my account on line or over the telephone for any assistance. Reviewed on: 28th August 2026
C Mamczak 's avatar
C Mamczak

Latest lowest rating:

2

My claim was immediately put to loss adjusters who a... My claim was immediately put to loss adjusters who asked insulting questions insinuating fraud and ultimately led me to discontinue the claim and look... Read more Reviewed on: 16th July 2026
Martin Robinson's avatar
Martin Robinson
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1651)

Annual insurance

5
They have always been efficient and dealt with any queries I have had updates and reminders have come through each year Reviewed on: 11th July 2025
Phil Jg Reid's avatar
Phil Jg Reid

Easy to claim and fast to settle.

5
It was very easy to claim online and they settled my insurance claim much faster than I expected. Reviewed on: 11th July 2025
Kevin B's avatar
Kevin B

Not impressed since change of owners

3
Wanted to increase the value of my boat but was met with total negativity. This is not the GJW off old, Ripe are definitely making changes for the worse. Reviewed on: 11th July 2025
David F's avatar
David F

Hi all, right from our telephone conversation the te...

5
Hi all, right from our telephone conversation the team put our mind at ease with there knowledge of water craft and safety of our purchase, well done to all concerned, thank you. Reviewed on: 11th July 2025
Michael l's avatar
Michael l

No hassle getting a quote for my boat insurance and...

5
No hassle getting a quote for my boat insurance and best price that I could obtain Reviewed on: 11th July 2025
Nick B's avatar
Nick B

No Fuss Cover

5
Down to earth, no fuss cover. To date premiums have not jumped at renewal remaining about the same which is good. Reviewed on: 11th July 2025
Kev Abbott's avatar
Kev Abbott

Insurance with peaceofmind. .

5
I have been with GJW for over 35 years. During this time I unfortunately have had a couple of problems which were dealt with very quickly and professionally. Reviewed on: 11th July 2025
Barry E's avatar
Barry E

Great customer service; competitive premiums; excell...

5
Great customer service; competitive premiums; excellent insurance cover Reviewed on: 11th July 2025
David L's avatar
David L

Insurance is more than the cost of the premium!

5
I've been with GJW since 2008. They have always provided excellent service and good value for money. I been fortunate enough not to have a claim, but 2 of my friends have and both were full of praise for the support given - This provides me with a sense of comfort since the reason for insurance is resolving a potential issue and far beyond the cost of the premium. Reviewed on: 11th July 2025
Howie B's avatar
Howie B

Happy customer

5
Have been a GJW customer for more than 5 years. Their customer service has been first class. When my moored boat was hit by another craft GJW managed with my claim promptly and efficiently. Reviewed on: 11th July 2025
Stewart W's avatar
Stewart W

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