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GJW Direct: Marine insurance reviews

4.79
Based on 1,651 reviews, last reviewed 28th Aug 2026
48200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent company For marine insurance Excellent company. Easy to access my account on line or over the telephone for any assistance. Reviewed on: 28th August 2026
C Mamczak 's avatar
C Mamczak

Latest lowest rating:

2

My claim was immediately put to loss adjusters who a... My claim was immediately put to loss adjusters who asked insulting questions insinuating fraud and ultimately led me to discontinue the claim and look... Read more Reviewed on: 16th July 2026
Martin Robinson's avatar
Martin Robinson

About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1651)

Easy claim process

5
A claim was easy to process with good information at all timed Reviewed on: 11th July 2025

Marine Insurance made easy

5
I bought GJW Direct marine insurance for my narrowboat online. The process was very easy with minimal questions to answer. Reviewed on: 11th July 2025

Been with the company since 1995. Very happy!

5
Been with the company since 1995. Had 2 claims in early days, handled efficiently and without fuss. No claims since, I have 2 boats all queries and processes dealt with efficiently. Cover provided for me even though one of my boats is outside normal cruising areas. Very happy! Reviewed on: 11th July 2025

First class service in every way

5
First class service in every way Reviewed on: 11th July 2025

Just fantastic, all the information you need and all...

5
Just fantastic, all the information you need and all the help you could ask for. Very easy to deal with. Can't speak highly enough about their customer care. Reviewed on: 11th July 2025

always friendly and efficient.

5
always friendly and efficient. Knowledge and very fast reply Reviewed on: 11th July 2025

Very quick to process any queries and update policy...

5
Very quick to process any queries and update policy accordingly Reviewed on: 11th July 2025

Jet Ski insurance

4
Mine was an online experience with no issues Reviewed on: 11th July 2025

Easy to deal with, prices are fair

5
Easy to deal with, prices are fair Reviewed on: 11th July 2025

Great service at a reasonable price

5
Great service at a reasonable price Reviewed on: 11th July 2025

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