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GJW Direct: Marine insurance reviews

4.79
Based on 1,651 reviews, last reviewed 28th Aug 2026
48200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent company For marine insurance Excellent company. Easy to access my account on line or over the telephone for any assistance. Reviewed on: 28th August 2026
C Mamczak 's avatar
C Mamczak

Latest lowest rating:

2

My claim was immediately put to loss adjusters who a... My claim was immediately put to loss adjusters who asked insulting questions insinuating fraud and ultimately led me to discontinue the claim and look... Read more Reviewed on: 16th July 2026
Martin Robinson's avatar
Martin Robinson

About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1651)

Great to deal with very good value.great service

5
Great to deal with very good value. Reviewed on: 11th July 2025

I have not had any issues in renewing my insurance.

5
I have not had any issues in renewing my insurance. Very easy and quick process to follow. Reviewed on: 11th July 2025

Seamless online experience with documents available...

5
Seamless online experience with documents available and knowleagable staff Reviewed on: 11th July 2025

Easy renewal Premium went down Very smooth and troub...

5
Easy renewal Premium went down Very smooth and trouble free Reviewed on: 11th July 2025

Great service..

5
Great website and quote with super telephone service as a follow up. Reviewed on: 11th July 2025

Seamless service.

5
Seamless service. Good connection with the marina Reviewed on: 11th July 2025

Very professional and efficient in paying out claims

5
I have been with GJW Direct for a number of years and I can state they are very professional and efficient in paying out claims Reviewed on: 11th July 2025

Unmatched customer service

5
I was insured with GJW for 11 years with my first yacht and they were amazing. Now 3 years into boat number two and I don’t believe any other insurer can compare. Excellent all round.! Reviewed on: 11th July 2025

1st insured my boat 3year ago with gjw and found the...

5
1st insured my boat 3year ago with gjw and found them to be very helpful with my questions and this year my insurance premium has gone down ,I am amazed, would recommend to anyone. Reviewed on: 11th July 2025

Knowledgeable and helpful advice over email when I h...

5
Knowledgeable and helpful advice over email when I had a query. Been really coat effective and generally know about boats. Which a lot of insurance companies dont. Reviewed on: 11th July 2025

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