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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.80
Based on 2,139 reviews, last reviewed 26th Sep 2026
93500% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Friendly, helpful, grat insurance company Whenever I call, they are quick to answer, friendly and very helpful. They are probably the best insurance company I have dealt with, not just marine... Read more Reviewed on: 26th September 2026
Spiers's avatar
Spiers

Latest lowest rating:

1

DO NOT USE very poor service, would not return calls, did every thing possible to avoid paying legitimate claim. Be very careful using this company, great if you... Read more Reviewed on: 15th September 2026
garie b's avatar
garie b
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (2139)

Really ahelpul - excellent service

5
Very helpful and knowledgeable staff made it very easy for me to insure our boat. Reviewed on: 10th September 2025
Sully's avatar
Sully

Always a friendly voice

4
Always available and friendly voice to talk on the phone regarding my insurance needs Reviewed on: 10th September 2025
Alan G's avatar
Alan G

Wouldn’t change

5
I have been with GJW for many, many years. They are so easy to deal with and brilliant on price ! Reviewed on: 10th September 2025
Peter Bowen's avatar
Peter Bowen

A good all round service sellers communications firs...

5
A good all round service sellers communications first class. Nice to speak to someone about my boat Reviewed on: 10th September 2025
Roger G's avatar
Roger G

Brilliant, compared with others and GJW Direct is th...

5
Brilliant, compared with others and GJW Direct is the best in terms of service, value and confidence. I would highly recommend to those who are looking for this type of specialised insurance. Reviewed on: 10th September 2025
Steven Heathcote's avatar
Steven Heathcote

Excellent service at a reasonable cost.

5
Excellent service at a reasonable cost. very happy to recommend them Reviewed on: 10th September 2025
Martin S's avatar
Martin S

Brilliant

5
Wanted to insure my boat, very easy to deal with through a superb online process that was customer centric and obviously customer focused , competitive premium and superb customer service Reviewed on: 10th September 2025
Nigel 's avatar
Nigel

GJW are Superb

5
We have been with GJW Direct for I’ve 15 years and the advice and service we get is second to none Reviewed on: 10th September 2025
Jim M's avatar
Jim M

Great Communicators

5
GJW Direct have always been exceptionally concise and clear with their online communications. This is the gold standard for on line businesses. Reviewed on: 10th September 2025
Esmond W's avatar
Esmond W

Good specialist boat insurance.

5
Good specialist boat insurance. When I had need of the insurance after a damaged cratch cover. They paid promptly and with no quibbles. A big plus is that you can talk to staff who are friendly and helpful after a break in again they exceeded expectations Reviewed on: 10th September 2025
Ken L's avatar
Ken L

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