Smart Money People Logo

GJW Direct: Marine Insurance reviews

4.87
Based on 895 reviews, last reviewed 1st Oct 2025
81600% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

always a pleasure to deal with both my boats always a pleasure to deal with, only one claim in 20+ years of insuring with GJW & it was smooth & easy! Reviewed on: 1st October 2025
Mark P's avatar
Mark P

Latest lowest rating:

1

Unless in everyway Before this company was bought by Aviva it was a good insurance company but now they don't even tell you when it due to run out and time to renew. The... Read more Reviewed on: 25th September 2025
Edward Foster's avatar
Edward Foster

About this product

Review GJW Direct: Marine Insurance now

Help others make smarter decisions by sharing your own experience. Write a review

GJW Direct Marine Insurance reviews (895)

Experience has been 100% positive.

5
Experience has been 100% positive. Have been with GJW for over 5 years, The web portal makes doing business very easy. I have unfortunately had to make one claim and the process was simple and quick. Full marks! Reviewed on: 11th September 2025

Competitive price, easy to contact by phone, staff a...

5
Competitive price, easy to contact by phone, staff are friendly and helpful - I haven't had to make a claim so can't comment on this Reviewed on: 11th September 2025

Very helpful and efficient.

5
Very helpful and efficient. Not at all complicated, easy to sort out and value for money. One quick call and everything was sorted out. We've used GJW direct for our insurance on our narrowboat since we bought her 3 years ago and will continue to be with them whilst we have her. Reviewed on: 11th September 2025

I had a claim which was dealt with and paid in full...

5
I had a claim which was dealt with and paid in full within 7 days. Amazing! Reviewed on: 11th September 2025

Claimed last year, very helpful start to finish abso...

5
Claimed last year, very helpful start to finish absolutely 1st class Reviewed on: 11th September 2025

any interaction with queries for renewal has been pr...

5
any interaction with queries for renewal has been prompt, pleasant and helpful. Luckily i've never had to claim in 20 years Reviewed on: 11th September 2025

Good so far.

5
Good so far. Haven’t had a claim yet so can’t say how that side works Reviewed on: 11th September 2025

dont mess around do what they say

5
dont mess around do what they say Reviewed on: 11th September 2025

I have been with them for 15 plus years.

5
I have been with them for 15 plus years. GJW have always been in contact around renewal date making sure i am always insured. We wakeboard, Surf and water ski, GJW covers us for all aspects of the sport and boat. Reviewed on: 11th September 2025

Efficient

4
The people always seem to me friendly And knowledgeable. Reviewed on: 11th September 2025

Review GJW Direct: Marine Insurance now

Help others make smarter decisions by sharing your own experience. Write a review