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GJW Direct: Marine insurance reviews

4.86
Based on 1,127 reviews, last reviewed 1st Mar 2026
100% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to make a clame but I have found GJ... I have never had to make a clame but I have found GJW Direct, to be good value for money Reviewed on: 28th October 2025
Mr D's avatar
Mr D

Latest lowest rating:

1

Think Twice Before Choosing This Insurer I was the victim of a no-fault boating collision. Liability was clear from the outset, and GJW insured the other party. Despite this, GJW stalled at e... Read more Reviewed on: 1st March 2026
David S's avatar
David S

About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1127)

I’ve had my narrow boat insured with GJW for 11years.

5
I’ve had my narrow boat insured with GJW for 11years. And wouldn’t go anywhere else. Reviewed on: 15th September 2025

Very easy to talk with staff and very helpful.

5
Very easy to talk with staff and very helpful. Very good competative price Reviewed on: 15th September 2025

I Have not had any problems with GJW Direct

5
I Have not had any problems with GJW Direct Reviewed on: 14th September 2025

GJW are very responsive and pro active when dealing...

5
GJW are very responsive and pro active when dealing with claims. Their web site is easy to use and updating policy details is very straightforward. Reviewed on: 14th September 2025

Easy to understand and value for money

5
GJW offers easy to understand and comprehensive insurance for my narrowboat, including peace of mind through River Canal Rescue. Having searched the insurance market I found GJW to offer best value for money Reviewed on: 14th September 2025

easy to insure older boats

5
I've renewed my policy with GJW for years, without even looking elsewhere. They make it easy to talk with a real human being and renew over the phone. They make it easy to insure older boats. Policies are straightforward and cover all I need. Although I've never had to make a claim, I trust they actually would pay out in the event I did make a claim. Reviewed on: 14th September 2025

i have never claimed so no experience

4
i have never claimed so no experience Reviewed on: 13th September 2025

Poor value at renewal time

3
Insurance renewal invite went up from £440 2024-25 to £570 2025-26; an increase of around 30%. Ridiculous. 0% interest free instalments no longer offered; poor. found better deal elsewhere for same cover; reverted to previous insurer. Reviewed on: 13th September 2025

Great service very competitive would use again

5
Great service very competitive would use again Reviewed on: 13th September 2025

Good value for money boat insurance

5
Good value for money boat insurance Reviewed on: 13th September 2025

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