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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.78
Based on 1,538 reviews, last reviewed 12th Aug 2026
37700% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

GJW dealt very caringly with my potential claim when... GJW dealt very caringly with my potential claim when a crew member sustained an injury while raising my mast Reviewed on: 12th August 2026
Graham L's avatar
Graham L

Latest lowest rating:

2

My claim was immediately put to loss adjusters who a... My claim was immediately put to loss adjusters who asked insulting questions insinuating fraud and ultimately led me to discontinue the claim and look... Read more Reviewed on: 16th July 2026
Martin Robinson's avatar
Martin Robinson
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1538)

Excellent staff knowledge and attention to detail.

5
Excellent staff knowledge and attention to detail. Reviewed on: 6th October 2025
Malcolm's avatar
Malcolm

Very helpful when I contacted customer service regar...

5
Very helpful when I contacted customer service regarding our hull survey. Reviewed on: 6th October 2025
Pamela R's avatar
Pamela R

Very efficient service and clear and concise conditi...

5
Very efficient service and clear and concise conditions for the insurance cover with good service support. Very willing to help with enquiries.. Reviewed on: 6th October 2025
Westerly Joe's avatar
Westerly Joe

Excellent value for money

5
Heard about GJW from someone when I said I needed to insure my narrowboat. Searched on line for it and pleased to find it was so easy to use the website. Even better was the competitive price quoted - so much less than my previous insurer and for the same cover, what is even better my quote for this year is less than last year. You can't get better than that. It is excellent value for money. Reviewed on: 6th October 2025
Veronica Myers 's avatar
Veronica Myers

Great value for money and brilliant experience

5
Great value for money and brilliant experience Reviewed on: 6th October 2025
Barbara B's avatar
Barbara B

Whenever I have had to contact GJW they have always...

5
Whenever I have had to contact GJW they have always been polite and helpful. Reviewed on: 6th October 2025
Steve's avatar
Steve

Easy to complete online and easier to speak to face...

5
Easy to complete online and easier to speak to face to face , excellent quite was better than expected at renewal , renewed at boat show in southampton. Reviewed on: 6th October 2025
Neil R's avatar
Neil R

market experience not just insurance

5
GJW took ownership of my claim following accidental grounding of my princess 36 flybridge boat. There was no quibbling and on account payments to allow repairs to progress at pace. Awesome service and cover from a very open approachable team. The experience has rejuvenated my previously sinical view of insurance providers. They really do help enormously with not just financial support but also with expertise and contacts relieving the stress associated with being in an unfamiliar situation surrounded by experts trying to win the work of repairs. Reviewed on: 6th October 2025
Russell A's avatar
Russell A

It’ll always keep me afloat!

5
I’ve been with GJW for a while - their service is excellent, they’re easy to contact and the information is straight forward and written in an easy to understand format! The website is great and my premium has gone down for the second year running - tell me another vehicle insurer that can do that! Reviewed on: 6th October 2025
Karen B's avatar
Karen B

Have never had any problems always been extremely he...

5
Have never had any problems always been extremely helpful Reviewed on: 6th October 2025
James gregory's avatar
James gregory

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