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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.78
Based on 1,128 reviews, last reviewed 22nd May 2026
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I honestly could not have asked for a better experie... I honestly could not have asked for a better experience with GJW Direct. After suffering storm damage to my boat, I expected a slow, frustrating claim... Read more Reviewed on: 22nd May 2026
Lewis's avatar
Lewis

Latest lowest rating:

1

Think Twice Before Choosing This Insurer I was the victim of a no-fault boating collision. Liability was clear from the outset, and GJW insured the other party. Despite this, GJW stalled at e... Read more Reviewed on: 1st March 2026
David S's avatar
David S
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1128)

Friendly staff who are easy to talk to.

5
Friendly staff who are easy to talk to. All very knowledgeable Easy get through on the phone and an easy to navigate web site with access to documents and insurance details. Reviewed on: 11th September 2025
Clive G's avatar
Clive G

Easy to get a quote and very competitive.

5
Easy to get a quote and very competitive. Reviewed on: 11th September 2025
Mark P's avatar
Mark P

Great yacht insurer

5
Extremely responsive, good pricing Reviewed on: 11th September 2025
Nick L's avatar
Nick L

Experience has been 100% positive.

5
Experience has been 100% positive. Have been with GJW for over 5 years, The web portal makes doing business very easy. I have unfortunately had to make one claim and the process was simple and quick. Full marks! Reviewed on: 11th September 2025
Steven M's avatar
Steven M

Competitive price, easy to contact by phone, staff a...

5
Competitive price, easy to contact by phone, staff are friendly and helpful - I haven't had to make a claim so can't comment on this Reviewed on: 11th September 2025
Lesley B's avatar
Lesley B

Very helpful and efficient.

5
Very helpful and efficient. Not at all complicated, easy to sort out and value for money. One quick call and everything was sorted out. We've used GJW direct for our insurance on our narrowboat since we bought her 3 years ago and will continue to be with them whilst we have her. Reviewed on: 11th September 2025
Lisa H's avatar
Lisa H

I had a claim which was dealt with and paid in full...

5
I had a claim which was dealt with and paid in full within 7 days. Amazing! Reviewed on: 11th September 2025
Gavin O's avatar
Gavin O

Claimed last year, very helpful start to finish abso...

5
Claimed last year, very helpful start to finish absolutely 1st class Reviewed on: 11th September 2025
Terry G's avatar
Terry G

any interaction with queries for renewal has been pr...

5
any interaction with queries for renewal has been prompt, pleasant and helpful. Luckily i've never had to claim in 20 years Reviewed on: 11th September 2025
Neilson's avatar
Neilson

Good so far.

5
Good so far. Haven’t had a claim yet so can’t say how that side works Reviewed on: 11th September 2025
Jonathan R's avatar
Jonathan R

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