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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.78
Based on 1,539 reviews, last reviewed 16th Aug 2026
37800% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
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1%
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Latest highest rating:

5

https://mention-me. https://mention-me.com/m/ol/up8fvizz-martyn-kennard Highly recommended click above pls Reviewed on: 16th August 2026
Martyn Hal 's avatar
Martyn Hal

Latest lowest rating:

2

My claim was immediately put to loss adjusters who a... My claim was immediately put to loss adjusters who asked insulting questions insinuating fraud and ultimately led me to discontinue the claim and look... Read more Reviewed on: 16th July 2026
Martin Robinson's avatar
Martin Robinson
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1539)

My Journey with GJW from New Sailor, to Club Commodore

5
Great from when I first phoned having been recommended by friend as a new sailor at his club. My phone call was quickly answered by a real person on a Saturday morning, it was instantly clear that the lady who answered my call knew a whole lot more about Sailing Cruisers than I did. My insurance cover was started on the day I purchased my cruiser, the cost and cover was definitely best value for money. I now have 3 different water crafts insured with GJW, and have recommended them to all new club members. I unfortunately had to make a claim after my cruiser broke from its mooring in a storm, GJW were brilliant during this stressful time and my cruiser was repaired and back on the water safe and secure. From new to sailing I am now a proud Commodore and always recommend GJW when asked by new club members. Reviewed on: 25th September 2025
Steve B's avatar
Steve B

renewed my insurance no problems at all

5
renewed my insurance no problems at all Reviewed on: 25th September 2025
Michael p's avatar
Michael p

Excellent company

5
Very easy to deal with, very good price and excellent communication Reviewed on: 25th September 2025
Dan L's avatar
Dan L

Excellent customer service.

5
I have communicated both via the portal and by phone and both experiences were very good especially as GJW are going through a transitional period. This has not impacted on their customer service. Reviewed on: 25th September 2025
Alistair C's avatar
Alistair C

Easy to navigate site, great value and coverage

5
Easy to navigate site, great value and coverage Reviewed on: 25th September 2025
Michael F's avatar
Michael F

14 years and three boats later, I always recommend GJW

5
I have had three boats insured through GJW since 2011 and have received excellent service including sorting out urgent proof of insurance for me whilst I was in Spain. I have also made a claim and, once again, dealing with experienced helpful staff meant this was resolved quickly without any difficulty or fuss. Reviewed on: 25th September 2025
Dennis H's avatar
Dennis H

A seamless transition from analogue to digital.

5
A seamless transition from analogue to digital. Reviewed on: 24th September 2025
Dalton's avatar
Dalton

GJW Insurance for my PWC

5
Easy to access and use online and easy to get a quotation. Good options to tailor your cover, very competitive pricing. Reviewed on: 24th September 2025
Greg F's avatar
Greg F

Easy application

5
Straightforward application and good value for money Reviewed on: 24th September 2025
Saphira's avatar
Saphira

RS 400 dramatic damage

5
claim was dealt with quickly and positively, with good communication throughout the process Reviewed on: 24th September 2025
Geoff P's avatar
Geoff P

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