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GJW Direct: Marine Insurance reviews

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4.87
Based on 895 reviews, last reviewed 1st Oct 2025
81600% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
6%
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1%
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1%
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1%

Latest highest rating:

5

always a pleasure to deal with both my boats always a pleasure to deal with, only one claim in 20+ years of insuring with GJW & it was smooth & easy! Reviewed on: 1st October 2025
Mark P's avatar
Mark P

Latest lowest rating:

1

Unless in everyway Before this company was bought by Aviva it was a good insurance company but now they don't even tell you when it due to run out and time to renew. The... Read more Reviewed on: 25th September 2025
Edward Foster's avatar
Edward Foster
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GJW Direct Marine Insurance reviews (895)

Certainly the best bad experience I've had with boating

5
My boat was stranded in Guernsey after we hit rope mid channel. GJW were awesome. They recognised the difficultly and stress in managing the work remotely and quickly dealt with it in short order. The staff are really knowledgable and keen to help. I cant recommend these guys enough!!! Reviewed on: 14th July 2025
Russ's avatar
Russ

It was a very easy experience.

5
It was a very easy experience. No issues regarding the process. Reviewed on: 14th July 2025
Stephen P's avatar
Stephen P

GJW Highly recommended, Professional and Helpful.

5
I have been insured through GJW for many years now and have considerable confidence with the cover issued to me. Following an unforeseeable event a couple of years ago that required some repair work to the boat, the representatives where extremely helpful and professional offering advice and assistance throughout the investigations and repair. We have always found the team at GJW available and helpful via phone or email. Reviewed on: 14th July 2025
Cliff S's avatar
Cliff S

Service, Service, Service

5
Easy to talk to and a great service at competitive prices. Reviewed on: 14th July 2025
Dave G's avatar
Dave G

I have been insured with GJW for over 30 years in th...

5
I have been insured with GJW for over 30 years in that time I’ve had 2 minor claims. As I recall I made a phone call and just like that permission was granted to have the work done. So my advice is don’t go anywhere else. Use GJW. Reviewed on: 14th July 2025
Ed Fields's avatar
Ed Fields

An overall great experience and price.

5
An overall great experience and price. We were satisfied with last years cover. That we renewed. Reviewed on: 14th July 2025
Spencer L's avatar
Spencer L

What insurance should be.

5
Easy to use site. Provided the cover exactly as needed. Reasonable cost Reviewed on: 14th July 2025
Gyan T's avatar
Gyan T

Policies are well defined with no hidden surprises.

5
Policies are well defined with no hidden surprises. Cover and associated excess are clear and easily understood. Compared to other major insurers, GJW policies are far more comprehensive and provide better cover. Reviewed on: 14th July 2025
Andrew J S's avatar
Andrew J S

happy customer

5
Insuring my narrowboat over the last 5 years has been easy; the website is clear, I can talk to someone if I need to, the contents cover and RCR are great benefits and the price at each renewal is fair. Thankfully I haven't had any problems requiring help but the 24hr call line is reassuring. Reviewed on: 13th July 2025
smokie joe's avatar
smokie joe

I have obtained insurance from GJW for my barge, moo...

5
I have obtained insurance from GJW for my barge, moored in France since 2007. Since then Insurance Premiums have remained the same or as happened this renewal have decreased. Reviewed on: 13th July 2025
Andrew W's avatar
Andrew W

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