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GJW Direct: Marine insurance reviews

4.78
Based on 1,539 reviews, last reviewed 16th Aug 2026
37800% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

https://mention-me. https://mention-me.com/m/ol/up8fvizz-martyn-kennard Highly recommended click above pls Reviewed on: 16th August 2026
Martyn Hal 's avatar
Martyn Hal

Latest lowest rating:

2

My claim was immediately put to loss adjusters who a... My claim was immediately put to loss adjusters who asked insulting questions insinuating fraud and ultimately led me to discontinue the claim and look... Read more Reviewed on: 16th July 2026
Martin Robinson's avatar
Martin Robinson

About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1539)

Very quick and easy to arrange insurance

5
Very quick and easy to arrange insurance Reviewed on: 24th September 2025

Happy customer

5
I have been with GJW for 15years and and continue to be very satisfied with the service they provide. Customer service staff are always helpful, well informed and polite. Real people not AI which is a big plus for me. Reviewed on: 24th September 2025

Good cover at a fair price...

5
I had been with two other insurance companies and neither provided me with as good a policy or regular updates and helpful advce. Reviewed on: 24th September 2025

OK , good to deal with on the phone

5
OK , good to deal with on the phone but renewal price increase is more than inflation. Reviewed on: 24th September 2025

Great customer service ...

5
Every time phoned customer service been very helpful and friendly Reviewed on: 24th September 2025

Very helpful and brilliant to talk to on the phone

5
Very helpful and brilliant to talk to on the phone Reviewed on: 24th September 2025

Insurance our ILCA fleet

5
Brilliant company and insurance our dinghies Reviewed on: 24th September 2025

Excellent Insurance specific for boat owners

5
Simple to arrange comprehensive cover that we have used since 2016 when we bought our widebeam steel boat. |Easy renewal process with advance reminder. Includes RCR breakdown cover. Reviewed on: 24th September 2025

Excellent for small yachts

5
GJW were great to deal with when insuring my yacht for the first time. Terms and premiums seem very reasonable. Also used my dinghy experience towards my no claims history. Reviewed on: 24th September 2025

A straightforward, no frills outfit.

5
A straightforward, no frills outfit. Easy to deal with and uncomplicated in their approach. Terms are laid out in a simple, clear manner and I just find them easy to deal with. Reviewed on: 24th September 2025

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