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GJW Direct: Marine Insurance reviews

4.87
Based on 895 reviews, last reviewed 1st Oct 2025
81600% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
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6%
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1%
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1%
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1%

Latest highest rating:

5

always a pleasure to deal with both my boats always a pleasure to deal with, only one claim in 20+ years of insuring with GJW & it was smooth & easy! Reviewed on: 1st October 2025
Mark P's avatar
Mark P

Latest lowest rating:

1

Unless in everyway Before this company was bought by Aviva it was a good insurance company but now they don't even tell you when it due to run out and time to renew. The... Read more Reviewed on: 25th September 2025
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Edward Foster

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GJW Direct Marine Insurance reviews (895)

Narrowboat insurance

5
It was very easy to find exactly the right insurance for my narrow boat Reviewed on: 13th July 2025

Great customer service

5
Great customer service when addressing an issue I had renewing my policy, incredibly friendly and helpful. My quote for the year has always been affordable and I hear very good things from people who have had to make a claim. Reviewed on: 13th July 2025

They always do what they are supposed to

5
They always do what they are supposed to and are helpful with it. Reviewed on: 13th July 2025

Requesting a quote and applying for the insurance wa...

5
Requesting a quote and applying for the insurance was very straight forward. Documents cam through quickly. Reviewed on: 13th July 2025

Plain sailing with GJW

4
Easy to do business with, competitively priced and good levels of cover. Reviewed on: 13th July 2025

I haveA great service with freindly staff

5
I have been with this company for my yacht insurance for approximately 3 years.And although I have been luck not to make a claim, I think they are great at communicating everything I need and what is being offered.I think they are great for value, politeness and helpful friendly staff. Reviewed on: 13th July 2025

Quick, easy and very helpful customer service.

5
Whenever I have communicated with customer service, they are always very helpful and responsive. Reviewed on: 13th July 2025

Excellent service, both in setting up my policy and...

5
Excellent service, both in setting up my policy and in making a claim. Reviewed on: 13th July 2025

Older sailing boat.

5
I have an older sailing boat. 7.5m Snapdragon built in 1976. It was very easy to insure with GJW. Reviewed on: 13th July 2025

Good value and excellent Web site.

5
Good value and excellent Web site. Reviewed on: 13th July 2025

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