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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.86
Based on 1,127 reviews, last reviewed 1st Mar 2026
100% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
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1%
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Latest highest rating:

5

I have never had to make a clame but I have found GJ... I have never had to make a clame but I have found GJW Direct, to be good value for money Reviewed on: 28th October 2025
Mr D's avatar
Mr D

Latest lowest rating:

1

Think Twice Before Choosing This Insurer I was the victim of a no-fault boating collision. Liability was clear from the outset, and GJW insured the other party. Despite this, GJW stalled at e... Read more Reviewed on: 1st March 2026
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David S
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1127)

Straightforward, easy and very reassuring.

5
they were very pleasant and helpful so the whole renewal process was very easy and I felt reassred Reviewed on: 10th September 2025
Neil K's avatar
Neil K

Rewarded for being loyal.

5
Rewarded for being loyal..I like that Reviewed on: 10th September 2025
Andy S's avatar
Andy S

Don't know

5
I've never had to claim, so I don't really have any experience to report. I haven't really researched how competitive they are. It's affordable and provides the cover I need. I needed to submit a survey this year and wasn't clear how to do that, but it worked OK. Reviewed on: 10th September 2025
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Tim J

Totally professional, helpful and there for me

5
Totally professional. Helpful whenever I have a query either on phone or email. All claims I have made have been dealt with impeccably and honestly. I cannot rate them higher. Reviewed on: 10th September 2025
Mrs A's avatar
Mrs A

No contact to judge how good or bad Custer service i...

4
No contact to judge how good or bad Custer service is, which can be viewed as a sign everything is fine Reviewed on: 10th September 2025
Simon R's avatar
Simon R

I have been with GJW DIRECT for a while now and must...

5
I have been with GJW DIRECT for a while now and must say i am very pleased with the service that they give, also with the online renewal it is very simple to do. I also get the monthly newsletter that keeps me up to date with things... Reviewed on: 10th September 2025
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Mr H

Easy to sort out good price.

5
Easy to sort out good price. Staff helpful and pleasant Reviewed on: 10th September 2025
Nicholas D's avatar
Nicholas D

Only just purchased my first narrowboat and GJW have...

5
Only just purchased my first narrowboat and GJW have made the process as clear and easy to navigate as I could possibly hope for! Reviewed on: 10th September 2025
Mr A's avatar
Mr A

Positive and professional on all aspects of handling...

5
Positive and professional on all aspects of handling my insurance for the two vessels we own. Reviewed on: 10th September 2025
Kevin H's avatar
Kevin H

Staff are exceptional on the phone.

4
Staff are exceptional on the phone. Followup is fast. Communications good. Hope I never need to claim though lol Reviewed on: 10th September 2025
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David l

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