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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.78
Based on 1,128 reviews, last reviewed 22nd May 2026
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
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1%
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0%
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1%

Latest highest rating:

5

I honestly could not have asked for a better experie... I honestly could not have asked for a better experience with GJW Direct. After suffering storm damage to my boat, I expected a slow, frustrating claim... Read more Reviewed on: 22nd May 2026
Lewis's avatar
Lewis

Latest lowest rating:

1

Think Twice Before Choosing This Insurer I was the victim of a no-fault boating collision. Liability was clear from the outset, and GJW insured the other party. Despite this, GJW stalled at e... Read more Reviewed on: 1st March 2026
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David S
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1128)

Staff are exceptional on the phone.

4
Staff are exceptional on the phone. Followup is fast. Communications good. Hope I never need to claim though lol Reviewed on: 10th September 2025
David l's avatar
David l

Great provider

5
Been with them for 5 years; love the RCR coverage. Reviewed on: 10th September 2025
Jonathan W's avatar
Jonathan W

Real people who offer a service!

5
When we took out our policy, we were able to speak to a human being. A team member who was knowledgeable, helpful, professional and with a friendly manner. We are completely fed up with dealing with chat bots, surveys that are skewed in favour of the company and uncontactable. Well done GJW. Reviewed on: 10th September 2025
Pauline C's avatar
Pauline C

A sympathetic hearing

4
A dinghy capsize saw my claim handled efficiently and sympathetically. A conversation with GJW was appreciated. It made a difficult situation much easier to cope with. Reviewed on: 10th September 2025
Chris O's avatar
Chris O

5***** brilliant i will always highly recommend them

5
5***** brilliant i will always highly recommend them 100% Reviewed on: 10th September 2025
Brett g's avatar
Brett g

Awesome experience during an unfortunate claim

5
Awesome experience during an unfortunate claim Reviewed on: 10th September 2025
Heap's avatar
Heap

Always very helpful on the phone

5
Always very helpful on the phone Reviewed on: 10th September 2025
Stephen Nafzger's avatar
Stephen Nafzger

Very good and easy process.

5
Very good and easy process. Pricing is good no issues at all.from me Reviewed on: 10th September 2025
David T's avatar
David T

Better than the RYA sponsored competition

5
Better than the RYA sponsored competition Reviewed on: 10th September 2025
David's avatar
David

Excellent yacht insurance provider.

5
Excellent yacht insurance provider. Very knowledgeable and experienced in marine insurance. Usingthe best underwriters and very good at keeping customers happy. Claims settled quickly and fairly. Excellent communication and telephone assistance. The premiums are not the cheapest but fair in relation to the quality of cover. I feel comforted that my yacht is well insured by a premium business. Reviewed on: 10th September 2025
Andrew's avatar
Andrew

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