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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.78
Based on 1,539 reviews, last reviewed 16th Aug 2026
37800% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

https://mention-me. https://mention-me.com/m/ol/up8fvizz-martyn-kennard Highly recommended click above pls Reviewed on: 16th August 2026
Martyn Hal 's avatar
Martyn Hal

Latest lowest rating:

2

My claim was immediately put to loss adjusters who a... My claim was immediately put to loss adjusters who asked insulting questions insinuating fraud and ultimately led me to discontinue the claim and look... Read more Reviewed on: 16th July 2026
Martin Robinson's avatar
Martin Robinson
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1539)

Very happy with service provided

5
Very happy with service provided Reviewed on: 25th September 2025
David M's avatar
David M

Peace of mind

5
Insured my first narrowboat with them and stayed with them as they provide comprehensive cover, easy to navigate app, value for money and peace of mind. Reviewed on: 25th September 2025
Gene's avatar
Gene

Excellent service

5
I've insured my boats with GJW for many years and have found their prices to be keen and customer service excellent. Reviewed on: 25th September 2025
Matthew S's avatar
Matthew S

Had a large claim last year

5
Had a large claim last year , and it was handled, with out fuss, very professional and all settled swiftly . I was so very pleased that a terrible accident was made easy to resolve Reviewed on: 25th September 2025
David K's avatar
David K

Good value and easy to renew.

5
Good value and easy to renew. Questions answered quickly when contacted. Reviewed on: 25th September 2025
Dudley C's avatar
Dudley C

Very easy setup for my narrowboat insurance.

5
Very easy setup for my narrowboat insurance. Good value policy. Reviewed on: 25th September 2025
Maurice P's avatar
Maurice P

Easy to renew, make contact with and very friendly.

5
Easy to renew, make contact with and very friendly. Reviewed on: 25th September 2025
John Cronin's avatar
John Cronin

The Best, the very best.

5
From initial contact to the final policy being issued I can say GJW were first class so professional, really understand understanding, and most importantly Friendly and easy to deal with I would have no doubt at all to recommend them so highly to anyone looking for nautical insurance Reviewed on: 25th September 2025
Ben Marine skippper's avatar
Ben Marine skippper

Excellent customer service

5
Modifying my policy before renewal was easy. I was pleased I could do it by phone, got straight through, and was quickly guided through the various options Reviewed on: 25th September 2025
Duncan's avatar
Duncan

Great specialist boat insurers.

5
Great specialist boat insurers. Would recommend them Reviewed on: 25th September 2025
David B's avatar
David B

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