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GJW Direct: Marine Insurance reviews

4.87
Based on 895 reviews, last reviewed 1st Oct 2025
81600% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
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6%
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1%
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1%
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1%

Latest highest rating:

5

always a pleasure to deal with both my boats always a pleasure to deal with, only one claim in 20+ years of insuring with GJW & it was smooth & easy! Reviewed on: 1st October 2025
Mark P's avatar
Mark P

Latest lowest rating:

1

Unless in everyway Before this company was bought by Aviva it was a good insurance company but now they don't even tell you when it due to run out and time to renew. The... Read more Reviewed on: 25th September 2025
Edward Foster's avatar
Edward Foster

About this product

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GJW Direct Marine Insurance reviews (895)

Long term user

5
First used c.30years ago. Never made a claim but some 15 years later had a good quote on an expensive fast motorboat. Comprehensive coverage, no hassle Reviewed on: 14th July 2025

Quick and professional

5
I had one claim and the Handled it quickly and professionally Reviewed on: 14th July 2025

Easy to Deal with.

5
A very good experience, clear information given in answer to any queries I raised about the policy and any changes. Reviewed on: 14th July 2025

I was intimidated when I went to get boat insurance...

4
I was intimidated when I went to get boat insurance but GJW made it simple. Reviewed on: 14th July 2025

Good customer service on the telephone, efficient an...

4
Good customer service on the telephone, efficient and competitively priced. Reviewed on: 14th July 2025

Always available and attentive to my needs.

5
Always available and attentive to my needs. A straightforward system that is really helpful. Reviewed on: 14th July 2025

Easy to use, helpful staff and competitive prices

5
Easy to use, helpful staff and competitive prices Reviewed on: 14th July 2025

Easy to contact

5
GJW always easy to contact by phone, easy to get through to correct department, people always knowledgeable and efficient. Reviewed on: 14th July 2025

Good communication...

4
My one claim in many years with GJW was dealt with efficiently... and I was able to talk to a human being! This is very important when dealing with a subject such as boating. Reviewed on: 14th July 2025

Damaged keel matrix and lessons learnt

4
I found cracks to the keel matrix sometime after having the boat lifted for a winter layup. I knew the cracks were recent as I had removed the floorboards for cleaning only a few weeks before but had no photographic proof that there was no damage before the yard lifted and propped the boat [in a way I wasn't wholly happy with, but trusted them as the experts]. GJW swiftly organised a survey and the boat was in repair within a few weeks with minimum fuss and I couldn't be happier. I since found out that damage during laying up/launching up is not uncommon and taking photographs under the floor boards before lifting is well worth the inconvenience especially as this also happened to a friend and their insurance company were not so forthcoming as they didn't have photos from before the yard took their boat out the water. Chapeau GJW Reviewed on: 14th July 2025

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