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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.78
Based on 1,539 reviews, last reviewed 16th Aug 2026
37800% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

https://mention-me. https://mention-me.com/m/ol/up8fvizz-martyn-kennard Highly recommended click above pls Reviewed on: 16th August 2026
Martyn Hal 's avatar
Martyn Hal

Latest lowest rating:

2

My claim was immediately put to loss adjusters who a... My claim was immediately put to loss adjusters who asked insulting questions insinuating fraud and ultimately led me to discontinue the claim and look... Read more Reviewed on: 16th July 2026
Martin Robinson's avatar
Martin Robinson
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1539)

Excellent service

5
We had to put a claim in for our lost tender and outboard. It was dealt with extremely efficiently and with no fuss. We were paid out promptly and had great service from start to finish. Reviewed on: 24th September 2025
John Oakley's avatar
John Oakley

Excellent insurer’s

5
Very reasonable prising and good to deal with, also have a very simple and informative website Reviewed on: 24th September 2025
Allan C's avatar
Allan C

GJW insure 2 boats for us.

5
GJW insure 2 boats for us., so if we hadn't have liked them, we would have gone elsewhere for the second boat! Easy to contact, and reasonably priced. Been with them since 2019, and we are people who shop around! Reviewed on: 24th September 2025
Peter F's avatar
Peter F

Immediately assistance by phone when required

5
Immediately assistance by phone when required Reviewed on: 24th September 2025
Claire 's avatar
Claire

Competitive flexible and helpful, happy to recommend...

5
Competitive flexible and helpful, happy to recommend to friends and family. Look forward to staying if premiums remain good value. Reviewed on: 24th September 2025
Ronnie M's avatar
Ronnie M

Well done GJW.

5
A few years back I bashed the boat on a buoy in the Solent causing over £2000 of cosmetic damage. I told GJW that it was 100% my error of judgement and that no one else was involved. No quibbling GJW paid up and boat fixed. Brilliant service. Reviewed on: 24th September 2025
Robert GS's avatar
Robert GS

Difficult to speak with same person.

3
Difficult to speak with same person.. Reviewed on: 24th September 2025
Jeremy B's avatar
Jeremy B

Very friendly knowledgeable staff in Liverpool, not...

5
Very friendly knowledgeable staff in Liverpool, not out sourced abroad. Very competitive premiums, often held at the same price or a modest rise which is refreshing! I’ve never had to claim but trust dealings would be straightforward. Reviewed on: 24th September 2025
Andy O's avatar
Andy O

Very helpful.

5
Very helpful. No fuss. Good value. When I was stranded they sent someone to help straightaway. I had another problem on the same day. They sent help again. Reviewed on: 24th September 2025
Moe C's avatar
Moe C

Very Professional and quick responders.

5
I've been insured through GJW since 2000 and sudden and have two boats that they look after. I've only had one claim which was settled after a lightning strike very swiftly in 2010. They have always provided help and competitive pricing.. Reviewed on: 24th September 2025
Dr A's avatar
Dr A

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