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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.78
Based on 1,128 reviews, last reviewed 22nd May 2026
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

I honestly could not have asked for a better experie... I honestly could not have asked for a better experience with GJW Direct. After suffering storm damage to my boat, I expected a slow, frustrating claim... Read more Reviewed on: 22nd May 2026
Lewis's avatar
Lewis

Latest lowest rating:

1

Think Twice Before Choosing This Insurer I was the victim of a no-fault boating collision. Liability was clear from the outset, and GJW insured the other party. Despite this, GJW stalled at e... Read more Reviewed on: 1st March 2026
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David S
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1128)

Very satisfied customer!

5
Our boats have been insured with GJW since 2011 and the cover, cost and support has been exemplary throughout Reviewed on: 19th August 2025
Bru's avatar
Bru

Boat insurance is never going to be cheap but....

5
Boat insurance is never going to be cheap but GJW made the experience of getting good level of coverage for all the items (outboards, tender, main boat etc) at competitive rates a breeze. Being able to access all docs and quotes easily on the website is a plus. Reviewed on: 19th August 2025
Simon P's avatar
Simon P

Exceeded my expectations

5
I’ve been with GJW direct for about 20 years now although only had 1 claim it was handled exceptionally well and actually exceeded my expectations so I have no reason to go elsewhere a Reviewed on: 19th August 2025
Mac's avatar
Mac

Helpful staff on phone when I rang to try and find m...

5
Helpful staff on phone when I rang to try and find my account Reviewed on: 19th August 2025
SIMON LEWIS's avatar
SIMON LEWIS

Great Value, Painless Claim, Helpful People

5
Customer services are always very helpful and when I unfortunately had to make a claim it was handled very quickly and paid fully. As the whole point of insurance is to be able to recover the cost of repairs/replacement, insuring with a company that makes the process as quick and straightforward as GJW direct do is the best you could ask for. I have used them for years and will continue to do so. Reviewed on: 31st July 2025
Tony C's avatar
Tony C

Easy dealings

5
The one time I had a claim, things were sorted easily, rapidly and without any trouble. Reviewed on: 31st July 2025
Pierre's avatar
Pierre

Great company to deal with

5
Great website and easy to deal with, friendly staff sort out any issues quickly. Very happy. Reviewed on: 28th July 2025
Happy Boater's avatar
Happy Boater

Online quote and payment.

4
Online quote and payment facility was very helpful. Reviewed on: 25th July 2025
Steve m's avatar
Steve m

So Easy!!.

5
A really easy process to get my narrowboat insure with a known company at a reasonable price. Reviewed on: 25th July 2025
Simonbgw's avatar
Simonbgw

Happy with all the service provided

5
Happy with all the service provided Reviewed on: 25th July 2025
David M's avatar
David M

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