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GJW Direct: Marine insurance reviews

4.86
Based on 1,127 reviews, last reviewed 1st Mar 2026
100% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
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7%
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1%
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0%
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Latest highest rating:

5

I have never had to make a clame but I have found GJ... I have never had to make a clame but I have found GJW Direct, to be good value for money Reviewed on: 28th October 2025
Mr D's avatar
Mr D

Latest lowest rating:

1

Think Twice Before Choosing This Insurer I was the victim of a no-fault boating collision. Liability was clear from the outset, and GJW insured the other party. Despite this, GJW stalled at e... Read more Reviewed on: 1st March 2026
David S's avatar
David S

About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1127)

Boat insurance is never going to be cheap but....

5
Boat insurance is never going to be cheap but GJW made the experience of getting good level of coverage for all the items (outboards, tender, main boat etc) at competitive rates a breeze. Being able to access all docs and quotes easily on the website is a plus. Reviewed on: 19th August 2025

Exceeded my expectations

5
I’ve been with GJW direct for about 20 years now although only had 1 claim it was handled exceptionally well and actually exceeded my expectations so I have no reason to go elsewhere a Reviewed on: 19th August 2025

Helpful staff on phone when I rang to try and find m...

5
Helpful staff on phone when I rang to try and find my account Reviewed on: 19th August 2025

Great Value, Painless Claim, Helpful People

5
Customer services are always very helpful and when I unfortunately had to make a claim it was handled very quickly and paid fully. As the whole point of insurance is to be able to recover the cost of repairs/replacement, insuring with a company that makes the process as quick and straightforward as GJW direct do is the best you could ask for. I have used them for years and will continue to do so. Reviewed on: 31st July 2025

Easy dealings

5
The one time I had a claim, things were sorted easily, rapidly and without any trouble. Reviewed on: 31st July 2025

Great company to deal with

5
Great website and easy to deal with, friendly staff sort out any issues quickly. Very happy. Reviewed on: 28th July 2025

Online quote and payment.

4
Online quote and payment facility was very helpful. Reviewed on: 25th July 2025

So Easy!!.

5
A really easy process to get my narrowboat insure with a known company at a reasonable price. Reviewed on: 25th July 2025

Happy with all the service provided

5
Happy with all the service provided Reviewed on: 25th July 2025

Had an issue with a fouled propeller which created c...

5
Had an issue with a fouled propeller which created costs GJW handled the claim very quickly and to the complete satisfaction of my brother and I . Reviewed on: 25th July 2025

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