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GJW Direct: Marine Insurance reviews

4.87
Based on 882 reviews, last reviewed 27th Sep 2025
80400% increase in 5 star reviews
in the past 90 days
600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Professional and friendly Excellent value; premium doesn't go up but actually comes down. Very friendly and helpful people to deal with. Reviewed on: 27th September 2025
Graham L's avatar
Graham L

Latest lowest rating:

1

Unless in everyway Before this company was bought by Aviva it was a good insurance company but now they don't even tell you when it due to run out and time to renew. The... Read more Reviewed on: 25th September 2025
Edward Foster's avatar
Edward Foster

About this product

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GJW Direct Marine Insurance reviews (882)

First class service

5
I have been fortunate in not having to claim on my boat insurance, but the service I have received from GJW has been excellent, the staff are knowledgeable and friendly. Reviewed on: 11th July 2025

Easy claim process

5
A claim was easy to process with good information at all timed Reviewed on: 11th July 2025

Marine Insurance made easy

5
I bought GJW Direct marine insurance for my narrowboat online. The process was very easy with minimal questions to answer. Reviewed on: 11th July 2025

Been with the company since 1995. Very happy!

5
Been with the company since 1995. Had 2 claims in early days, handled efficiently and without fuss. No claims since, I have 2 boats all queries and processes dealt with efficiently. Cover provided for me even though one of my boats is outside normal cruising areas. Very happy! Reviewed on: 11th July 2025

First class service in every way

5
First class service in every way Reviewed on: 11th July 2025

Just fantastic, all the information you need and all...

5
Just fantastic, all the information you need and all the help you could ask for. Very easy to deal with. Can't speak highly enough about their customer care. Reviewed on: 11th July 2025

always friendly and efficient.

5
always friendly and efficient. Knowledge and very fast reply Reviewed on: 11th July 2025

Very quick to process any queries and update policy...

5
Very quick to process any queries and update policy accordingly Reviewed on: 11th July 2025

Jet Ski insurance

4
Mine was an online experience with no issues Reviewed on: 11th July 2025

Easy to deal with, prices are fair

5
Easy to deal with, prices are fair Reviewed on: 11th July 2025

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