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GJW Direct: Marine insurance reviews

4.78
Based on 1,539 reviews, last reviewed 16th Aug 2026
37800% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

https://mention-me. https://mention-me.com/m/ol/up8fvizz-martyn-kennard Highly recommended click above pls Reviewed on: 16th August 2026
Martyn Hal 's avatar
Martyn Hal

Latest lowest rating:

2

My claim was immediately put to loss adjusters who a... My claim was immediately put to loss adjusters who asked insulting questions insinuating fraud and ultimately led me to discontinue the claim and look... Read more Reviewed on: 16th July 2026
Martin Robinson's avatar
Martin Robinson

About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1539)

Professionals

5
Excellent communication and professional manner Reviewed on: 24th September 2025

I had to make a claim on my policy

5
I had to make a claim on my policy which I expected to be a stressful experience I couldn’t have been more wrong Reviewed on: 24th September 2025

Easy and quick to deal with, when you have a...

5
Easy and quick to deal with, when you have a claim Reviewed on: 24th September 2025

Very helpful and always keeps me up to date with upd...

5
Very helpful and always keeps me up to date with updates. Reviewed on: 24th September 2025

Polite and prompt service

5
Polite and prompt responses to queries, whether "Am I covered" or "when do I renew" or "wen can I authorise repairs" Reviewed on: 24th September 2025

Never any issues.

5
Never any issues. Competitive prices. Reviewed on: 24th September 2025

Renewed with for 4th year GJW, price competitive, ea...

5
Renewed with for 4th year GJW, price competitive, easy on line processing, very happy with their service. Reviewed on: 24th September 2025

First class customer service

5
GJW staff member talked me through the policy, very patient and on completion very happy with the premium Reviewed on: 24th September 2025

Narrowboat insurance

5
Simple and good value for money Online quote was easy Reviewed on: 24th September 2025

People at the end of a phone that are easily accessi...

5
People at the end of a phone that are easily accessible. Reviewed on: 24th September 2025

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