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HSBC: Investments reviews

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4.32
Based on 18 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
66%
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6%
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11%
2 star
See only 2 star reviews
0%
See only 1 star reviews
17%

Latest highest rating:

5

HSBC in store interaction is brilliant. HSBC in store interaction is brilliant. And the ISA investment app is fantastic. Up to date . Fair. And rewarding. A great way to save for the future. Reviewed on: 16th April 2026
Mark H's avatar
Mark H

Latest lowest rating:

1

Reducing service Over the years, HSBC has withdrawn the services offered to investors and reduced/changed staff regularly. From personal face-to-face service at the o... Read more Reviewed on: 16th April 2021
Colin's avatar
Colin
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About this product

HSBC investment reviews from our Smart Money People can help you to get the inside track on what having a portfolio with HSBC is really like. Oh, and if you have experience using HSBC investments, you can write a review too. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

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HSBC Investments reviews (18)

HSBC in store interaction is brilliant.

5
HSBC in store interaction is brilliant. And the ISA investment app is fantastic. Up to date . Fair. And rewarding. A great way to save for the future. Reviewed on: 16th April 2026
Mark H's avatar
Mark H

I’ve been with HSBC for a number of years.

5
I’ve been with HSBC for a number of years. And there investment platform is excellent . I’m very happy to be a customer of HSBC. A very fair bank Reviewed on: 24th March 2026
Mark H's avatar
Mark H

Fantastic service.

5
Fantastic service. Easy to understand. And fair Reviewed on: 22nd January 2026
Mark H's avatar
Mark H

I’ve been with HSBC for a number of years.

5
I’ve been with HSBC for a number of years. And I think the investment ISA is very good. Better than most other banks. Reviewed on: 12th June 2025
Mark H's avatar
Mark H

Slow answering telephone

4
Slow answering telephone, and cannot invest at a known price of deal execution Reviewed on: 24th May 2024
Robert Tilston's avatar
Robert Tilston

Reducing service

1
Over the years, HSBC has withdrawn the services offered to investors and reduced/changed staff regularly. From personal face-to-face service at the outset, I am now left with phone contact only. This is for significant investments. Reviewed on: 16th April 2021
Colin's avatar
Colin

Absolute RUBBISH!

1
No service and having been with them since 1985! Yes, I have been a loyal customer for over 35 years so I should know, they repeatedly send correspondence requesting over the same issue, it cannot be resolved online, or by " online chat" and when you go to a branch the staff are polite, but they cannot resolve the issue? I have many other examples and why I am still with them is because it's one of those tasks which you mean to get round to do but I will one day soon, sadly it will make no difference ! Reviewed on: 7th April 2021
Jonathan Thompson's avatar
Jonathan Thompson

111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111

5
11111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111111 Reviewed on: 24th March 2021
Martina Spitalnikova's avatar
Martina Spitalnikova

111

5
1111111111111111111111111111111111111111111111 Reviewed on: 24th March 2021
Martina Spitalnikova's avatar
Martina Spitalnikova

Superb and good

5
Beautyful! Very good bank. Good sevices. Reviewed on: 23rd March 2021
Ioan Rosca's avatar
Ioan Rosca

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