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Monument: Savings reviews

View other Monument products
4.95
Based on 1,212 reviews, last reviewed 4th Mar 2026
25800% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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Latest highest rating:

5

Very good communication and product information Very good communication and product information Reviewed on: 4th March 2026
Charles Belgrave 's avatar
Charles Belgrave

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025
Leung D's avatar
Leung D
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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Monument Savings reviews (1212)

Banking made human

5
A great all round banking experience. A good banking app. Communicative and responsive, without being intrusive. Reviewed on: 10th February 2023
Tony Love's avatar
Tony Love

Awesome service and easy to use

5
Very easy and simple to set up, good Customer service quick to respond. Reviewed on: 9th February 2023
Dau D's avatar
Dau D

excellent customer services, with care and respect

5
i loved monuments customer services they conform to customers expectations. Reviewed on: 9th February 2023
inder's avatar
inder

Simple, easy and personal banking

5
Found the ease of this fantastic, and staff are very helpful and personal. You don't have to provide unnecessary ID information either as they run a check for you. Reviewed on: 9th February 2023
Krystal Gault's avatar
Krystal Gault

Excellent service, great accounts

5
Really pleasant service and products that offer outstanding rates Reviewed on: 9th February 2023
WD's avatar
WD

Good app, good rate

5
The app is good. Easy to contact someone when I need help. Interest rate was good for the time I opened up the account. Reviewed on: 9th February 2023
luke's avatar
luke

Opening an account is a smooth process

5
I actually got refused an account in my first attempt but the problem was fixed quickly with prompt advice by a Monument advisor - one of my docs didn't pass the security check. I genuinely think it's a good thing, as it shows these guys take your security seriously. Reviewed on: 9th February 2023
Olivia 's avatar
Olivia

Excellent service.

5
great rates, easy online banking. Reviewed on: 9th February 2023
Beverley 's avatar
Beverley

Great service and offering. Would definitely recommend.

5
Always super helpful and there to support just a phone call away. Always looking to better their offerings. Great service Reviewed on: 9th February 2023
Clat's avatar
Clat

Simple Banking

5
Monument are easily contactable either in person or on app , the app itself is very simple and user friendly, I’d highly recommend!! Reviewed on: 9th February 2023
David Loan's avatar
David Loan

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