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Monument: Savings reviews

Name: Savings
Rating: 4.95 (1260 reviews)

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4.95

Based on 1,260 reviews, last reviewed 4th Mar 2026

30400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Finally, a bank that works for me! Finally, a bank that works for me! Switched to Monument a few months ago and haven't looked back. The interest rates are genuinely competitive — my sa... Read more Reviewed on: 4th March 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (1260)

excellent customer services, with care and respect

i loved monuments customer services they conform to customers expectations. Reviewed on: 9th February 2023

Simple, easy and personal banking

Found the ease of this fantastic, and staff are very helpful and personal. You don't have to provide unnecessary ID information either as they run a check for you. Reviewed on: 9th February 2023

Excellent service, great accounts

Really pleasant service and products that offer outstanding rates Reviewed on: 9th February 2023

Good app, good rate

The app is good. Easy to contact someone when I need help. Interest rate was good for the time I opened up the account. Reviewed on: 9th February 2023

Opening an account is a smooth process

I actually got refused an account in my first attempt but the problem was fixed quickly with prompt advice by a Monument advisor - one of my docs didn't pass the security check. I genuinely think it's a good thing, as it shows these guys take your security seriously. Reviewed on: 9th February 2023

Excellent service.

great rates, easy online banking. Reviewed on: 9th February 2023

Great service and offering. Would definitely recommend.

Always super helpful and there to support just a phone call away. Always looking to better their offerings. Great service Reviewed on: 9th February 2023

Simple Banking

Monument are easily contactable either in person or on app , the app itself is very simple and user friendly, I’d highly recommend!! Reviewed on: 9th February 2023

Rates & app

Good interest rates, very nice clean & simple app, no waffle ! Reviewed on: 9th February 2023

Good product

Good products and service . Good products and service . Good products and service . Good products and service . Good products and service . Reviewed on: 9th February 2023

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