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Monument: Savings reviews

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4.94
Based on 1,704 reviews, last reviewed 2nd May 2026
72300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
4%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very pleased with the service provided by Monument. Very pleased with the service provided by Monument. Lots of help in setting up my account. Reviewed on: 2nd May 2026
Victoria 's avatar
Victoria

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025
Leung D's avatar
Leung D
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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Monument Savings reviews (1704)

Monument Bank offers a clean, user-friendly digital...

5
Monument Bank offers a clean, user-friendly digital experience with competitive savings rates and a focus on simplicity. It’s a solid choice for those who prefer app-based banking. Reviewed on: 15th April 2026
Thomas 's avatar
Thomas

the app is easy to use and withdrawals hit my accoun...

5
the app is easy to use and withdrawals hit my account quickly Reviewed on: 15th April 2026
Jane M's avatar
Jane M

Easy to use and straightforward with lots of options

5
Easy to use and straightforward with lots of options Reviewed on: 15th April 2026
Israel E's avatar
Israel E

Great service and rates ...

5
Simple to use app, good rates offered and real people you can get hold of and speak to (without being on hold for 20mins) Reviewed on: 15th April 2026
David A's avatar
David A

Excellent interesting rates, super customer service.

5
Excellent interesting rates, super customer service. 5* experience Reviewed on: 15th April 2026
Clare H's avatar
Clare H

The dogs

5
Great return on my money love it Reviewed on: 15th April 2026
Andrew Toulcher's avatar
Andrew Toulcher

I needed to place extra money from the sale of my ho...

4
I needed to place extra money from the sale of my house somewhere safely whilst buying another and renovating it. Monument has given me peace of mind and it is so easy to access for getting funds when I need them. Reviewed on: 15th April 2026
Vicki 's avatar
Vicki

Excellent service from the start.

5
Excellent service from the start.App. and customer service first class.Rates competitive.Communication very good.More than satisfied. Reviewed on: 15th April 2026
Krissoon Booluck's avatar
Krissoon Booluck

First class is experience throughout.

5
First class is experience throughout. Quick and easy to set up my account and straight forward to transfer money in and out. The app is easy to use and very clearly laid out. Reviewed on: 15th April 2026
Richard Harriss's avatar
Richard Harriss

ENCOURAGEABLE

5
Simple to use, decent rates, good monthly interest rates. Reviewed on: 15th April 2026
J S's avatar
J S

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