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Monument: Savings reviews

Name: Savings
Rating: 4.85 (1705 reviews)

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4.85

Based on 1,705 reviews, last reviewed 11th Jun 2026

14% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy to move money and transfer within hours. Easy to move money and transfer within hours.Notifed when money is transferred Reviewed on: 11th June 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (1705)

A bank that’s up to speed.

Compared with other providers, I was impressed with the speed and efficiency, I like things to happen quickly. Good communication as well, regarding product and services. Reviewed on: 28th March 2025

Very nice app, good rates, no issues so far, happy t...

Very nice app, good rates, no issues so far, happy to continue using Monument savings account Reviewed on: 28th March 2025

Monument has been seamless from start to finish.

Monument has been seamless from start to finish. The interest rates are competitive / among the best I have found, the interface and app experience is unmatched, and the customer service is of the highest calibre. I have no negative feedback in the time I have been banking with Monument. Reviewed on: 28th March 2025

Monument savings account

The rates change to often but otherwise it's been a good service so far, they've offered the best rates out all the banks I've looked at and there hasn't been any issues Reviewed on: 28th March 2025

Nonsense banking, excellent app and customer support...

Nonsense banking, excellent app and customer support for anything you didn’t understand. Reviewed on: 28th March 2025

Excellent Service from when we started using the bank.

Excellent Service from when we started using the bank. I would highly recommend. Reviewed on: 28th March 2025

Look for clear and straightforward info

Personally, my own mantra when it comes to looking after my hard earned money for me and my family is - whom I would trust to look after it for me? … “it must provide effective and efficient management and best savings rates “. Monument Savings does exactly that . Its app and its customer support/contact services are straightforward, speak in plain english with no fancy words or terms and are always polite and helpful, as well as effective and efficient, Well done Monument. Reviewed on: 28th March 2025

Hassle-free savings accounts!

Opening and operating an online savings account is so easy, with no penalties for withdrawing or depositing money at any time, and instantly. It works so well I have never needed to contact customer service. Would highly recommend Monument for looking after your savings. Reviewed on: 28th March 2025

I find the website very user friendly, when I have c...

I find the website very user friendly, when I have contacted Monument I have been able to do so via the Monument App, and their service has been informative, helpful and professional. Reviewed on: 28th March 2025

Easy onboarding, and best interest rate

Exceptionally easy onboarding, and historically best interest rate. Reviewed on: 28th March 2025

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