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Monument: Savings reviews

Name: Savings
Rating: 4.94 (1703 reviews)

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4.94

Based on 1,703 reviews, last reviewed 28th Apr 2026

72200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Great savings interest rates , fast acknowledgement... Great savings interest rates , fast acknowledgement of deposits and withdrawals , easy to use app Reviewed on: 28th April 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (1703)

Very good interest rates on savings.

Very good interest rates on savings. Using the app is very straightforward & transfers are speedy. Reviewed on: 28th February 2025

Good saving platform, easy to set up and all commun...

Good saving platform, easy to set up and all communications are good. I would definitely recommend monument. Reviewed on: 28th February 2025

great rates and excellent app.

great rates and excellent app. If you need to call them they resolve query quickly. Reviewed on: 28th February 2025

Best bank ever, people and app are first class

Best bank ever, people and app are first class… so easy to use and ultra secure processes and methods… Reviewed on: 28th February 2025

Excellent banking with fantastic customer service

Excellent banking with fantastic customer service Reviewed on: 28th February 2025

Simplicity for everyone

Very easy to navigate, transferring money easy, good rates of interest. Kept higher rates for savers even after base rate cut Reviewed on: 28th February 2025

Easy, simple and very generous interest rates

It's very easy and simple to navigate among accounts and move money, while offering a wide range of i rates. The execution is very responsive and fast and they offer very generous and competitive interest rates (main reason). Reviewed on: 28th February 2025

Lost phone got new one and had to register new phone...

Lost phone got new one and had to register new phone to get into account excellent customer service no hassle Reviewed on: 28th February 2025

Easy to set up savings account with a great rate

Staggeringly easy to set up an account and an excellent savings rate. High quality, ease to use app. Strong security and good comms. Reviewed on: 28th February 2025

One for us oldies !

Simple on line process , easy to follow & use( for older people !!! ) . Good rates of interest ,amounts accrued visible daily Reviewed on: 28th February 2025

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