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Monument: Savings reviews

View other Monument products
4.94
Based on 1,703 reviews, last reviewed 28th Apr 2026
72200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
4%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Great savings interest rates , fast acknowledgement... Great savings interest rates , fast acknowledgement of deposits and withdrawals , easy to use app Reviewed on: 28th April 2026
Neil McKay 's avatar
Neil McKay

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025
Leung D's avatar
Leung D
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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Monument Savings reviews (1703)

Edging ahead

5
Monument rates are a little better than most and appear to strive for improvement for the customers, with innovative ideas. Reviewed on: 28th February 2025
Jamie B's avatar
Jamie B

Love the fact that I can speak to customer service s...

5
Love the fact that I can speak to customer service so easily and quickly Reviewed on: 28th February 2025
Gam A's avatar
Gam A

Transparent, Seamless, and Innovative Banking

5
Monument Bank has been my go-to financial institution for over a year now, and I couldn't be more impressed. The transparency of their platform is truly refreshing, giving me complete visibility into my finances. One of the standout features is the seamless fund transfer process between accounts. Not only is it effortless, but the instant communication provides a level of confidence that's hard to find elsewhere in banking. Every transaction is accompanied by immediate notifications, keeping me informed and secure. The interest rates offered by Monument are highly competitive, but what sets them apart is the flexibility and creativity in their account options. They've clearly put thought into designing products that cater to various financial needs and goals. The intuitive nature of their platform cannot be overstated. Accessing information is a breeze, with everything logically organized and easily accessible. This user-friendly approach makes managing my finances a pleasant experience rather than a chore. In conclusion, Monument Bank has earned my trust and loyalty through their innovative approach, fair practices, and customer-centric service. It's a banking experience that truly stands out in today's financial landscape. Reviewed on: 28th February 2025
Herbert G's avatar
Herbert G

Money in and out was very quuck, it was available 24/7.

5
Money in and out was very quuck, it was available 24/7. Reviewed on: 28th February 2025
Raymond E's avatar
Raymond E

Great service all online which is what I want

5
Great service all online which is what I want Reviewed on: 28th February 2025
Sarah T's avatar
Sarah T

Easy to use and navigate

5
Very easy to use and set up! Very informative and good rates. Reviewed on: 28th February 2025
JP's avatar
JP

Excellent, easy to use app. Brilliant!

5
Excellent, easy to use app. Great rates of interest and easy access to savings account. Funds always seem to be transferred instantly. Brilliant! Reviewed on: 28th February 2025
Tim F's avatar
Tim F

Excellent app for managing savings.

5
Excellent app for managing savings. Haven’t dealt with customer service yet hence Neutral in survey Reviewed on: 28th February 2025
Des's avatar
Des

Great customer service, professional product offerin...

5
Great customer service, professional product offering a variety of accounts Reviewed on: 28th February 2025
R's avatar
R

Brilliant.

5
Brilliant. Easy to open. Easy to maintain. Reviewed on: 28th February 2025
Paul E's avatar
Paul E

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