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Monument: Savings reviews

4.93
Based on 949 reviews, last reviewed 5th Feb 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Amazing customer service! Amazing customer service! Never had a problem with them. Also easy to use app! Reviewed on: 5th February 2026
Michael J's avatar
Michael J

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025
Leung D's avatar
Leung D

About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Monument Savings reviews (949)

I have been with Monumental for a while now it’s ver...

5
I have been with Monumental for a while now it’s very straight forward and a easy to get around App with good untreated rates, it’s all spot on as I can see. Reviewed on: 18th April 2025

A smooth and reliable app with high interest savings...

5
A smooth and reliable app with high interest savings accounts. Good loyalty offers for renewing a fixed rate account if you respond in time. Reviewed on: 18th April 2025

Great customer support and best rates

5
Signed up for savings based on Martin Lewis top tips - and honestly one of the greatest experiences recently. No question was too small and they answer the phone practically immediately and give honest and patient help. I'm not normally experienced in dealing with high banking stuff but due to a sudden change in finances I was a little stressed but customer support was so reassuring and helpful. Also best interest rate for savings in the market which is nice y'know! Reviewed on: 17th April 2025

From the start everything has been easy and straight...

5
From the start everything has been easy and straight forward, particuarly for someone who is not tech savy! Intrest rates are always competative and customer service are great. Reviewed on: 17th April 2025

Great app, fantastic interest rates, good customer s...

5
Great app, fantastic interest rates, good customer service too. Reviewed on: 17th April 2025

A great on line bank offering competitive interest r...

5
A great on line bank offering competitive interest rates, the telephone help is second to none and the use of the banking app is so easy. I would highly recommend Monument to anyone who is looking for flexible banking. Reviewed on: 16th April 2025

Great interest rates.

5
Great interest rates. Easy to use App. Good customer service support Reviewed on: 16th April 2025

Very happy

5
Been with them for years and very happy Reviewed on: 16th April 2025

Simple account with good interest rate.

5
The whole process of opening the account and managing it has been very easy. I only receive relevant emails when necessary. Reviewed on: 15th April 2025

Great account

5
Very easy to sign up and easy instructions to follow. Happy with rates etc. Reviewed on: 15th April 2025

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