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Monument: Savings reviews

Name: Savings
Rating: 4.94 (1704 reviews)

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4.94

Based on 1,704 reviews, last reviewed 2nd May 2026

72300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very pleased with the service provided by Monument. Very pleased with the service provided by Monument. Lots of help in setting up my account. Reviewed on: 2nd May 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (1704)

Best savings account out there!

Best savings account out there! Easy to use and nice layout Reviewed on: 14th April 2026

Good value investments

Clear, concise information provided which helped with decisions about future investments. Customer service and communications are just right for our needs. Investment products are good value. Reviewed on: 14th April 2026

Easy to use app with good customer service.

Easy to use app with good customer service. competitive interest rates overall. Would recommend to a friend Reviewed on: 14th April 2026

Overall - experience has been excellent - right from...

Overall - experience has been excellent - right from the start and to ongoing usage. Fast and reliable every time. A welcome addition to the ISA market and will continue to invest in the current tax year. Reviewed on: 14th April 2026

Easy to install and use App.

Easy to install and use App. Rates very good as well Reviewed on: 14th April 2026

Easy to open and to transfer in.

Easy to open and to transfer in. Crystal clear website and no marketing bombardment. Follow up texts on transfer are reassuring. Reviewed on: 14th April 2026

I like the app interface.

I like the app interface. Interest is paid daily Reviewed on: 14th April 2026

A professional and trustworthy Bank

Such a professional and reliable bank - you can really TRUST these people with your money to give you only the very best service knowing your money is in the most safe hands. They answer your phone calls immediately when you have any problems and sort things out for you and make you feel confident. Reviewed on: 14th April 2026

Great app can see daily interest

Great app can see daily interest Reviewed on: 14th April 2026

Prompt and clear service.

Phone query answered promptly by a real person. Immediate confirmation of transactions. Intuitive tech. Reviewed on: 14th April 2026

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