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Monument: Savings reviews

Name: Savings
Rating: 4.85 (1705 reviews)

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4.85

Based on 1,705 reviews, last reviewed 11th Jun 2026

15% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy to move money and transfer within hours. Easy to move money and transfer within hours.Notifed when money is transferred Reviewed on: 11th June 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (1705)

Prompt and clear service.

Phone query answered promptly by a real person. Immediate confirmation of transactions. Intuitive tech. Reviewed on: 14th April 2026

Easy to set use.

Easy to use and set up. Great and easy to use app and I’m communicated with quickly when I make any transactions. Reviewed on: 14th April 2026

Excellent- easy to set up account.

Excellent- easy to set up account. Super easy to access online and deposit and withdraw funds. Good interest rate Reviewed on: 14th April 2026

Easy to deal with

Very friendly with minimum paperwork Reviewed on: 14th April 2026

Savings Made Simple

Having the App on my phone has been invaluable. All transactions have been so quick and simple. Reviewed on: 14th April 2026

Excellent saving option

Excellent saving option, Easy to set up, transfer money in and out Reviewed on: 14th April 2026

Deposit restriction

Would be better if deposits didn’t have to be from a linked account Reviewed on: 14th April 2026

First class service, easy access to Account clear an...

First class service, easy access to Account clear and understanding of account Reviewed on: 14th April 2026

Great customer service

Immediate response when depositing or withdrawing money. They keep you up to date with account information. Reviewed on: 14th April 2026

Excellent customer service and communications every...

Excellent customer service and communications every time a transaction is made. Reviewed on: 14th April 2026

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