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Monument: Savings reviews

Name: Savings
Rating: 4.94 (1704 reviews)

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4.94

Based on 1,704 reviews, last reviewed 2nd May 2026

72300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very pleased with the service provided by Monument. Very pleased with the service provided by Monument. Lots of help in setting up my account. Reviewed on: 2nd May 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (1704)

This bank is top notch.

This bank is top notch. Very competitive savings rates, interest calculated on a rolling day by day basis. Also texts sent immediately on deposits & withdrawals. Reviewed on: 24th March 2026

Really easy to set up, great rates.

Really easy to set up, great rates. I really like the reassurance of getting a message every time a deposit arrives safely. Reviewed on: 23rd March 2026

Satisfied customer

Not easy to set up initially but I appreciate the security. Good being able to speak to someone easily. Once all is set up very informative . Reviewed on: 23rd March 2026

Easy to open, fast transfers, good app, good interes...

Easy to open, fast transfers, good app, good interest rate Reviewed on: 20th March 2026

Positive throughout and intuitive

Positive throughout and intuitive Reviewed on: 16th March 2026

Going well so far.

Going well so far. I am a newbie customer so time will tell. Reviewed on: 16th March 2026

Easy to use

The app is so easy to use, emails from Monument are well laid out, simple and easy to understand. Reviewed on: 16th March 2026

all good - very easy to operate.

all good - very easy to operate. never faces any hassle. never got the need to contact customer support. very very intuitive app Reviewed on: 15th March 2026

Experience good so far

Experience good so far, but never had to contact customer service so can't comment. Good interest rate in first year but not great after that so I do not intend to keep my account after that time. A more competitive standard rate would make monument a lot more attractive Reviewed on: 15th March 2026

Easy to use, fast and excellent app

Easy to use, fast and excellent app Reviewed on: 12th March 2026

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