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Monument: Savings reviews

Name: Savings
Rating: 4.94 (1704 reviews)

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4.94

Based on 1,704 reviews, last reviewed 2nd May 2026

72300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very pleased with the service provided by Monument. Very pleased with the service provided by Monument. Lots of help in setting up my account. Reviewed on: 2nd May 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (1704)

Excellent interest rate, easy to use app.

Excellent interest rate, easy to use app. My mum is also using them now for some of her savings. They pay the interest direct to her bank account without fail. Reviewed on: 12th March 2026

Monumental

Straight forward easy to open ISA Reviewed on: 11th March 2026

Have no complaints

Started saving last year. Found the returns on investment as they said. Have no complaints as they keep me informed of any changes and news. Reviewed on: 11th March 2026

A Great Experience

I felt my money was safe. I love the App which is easy to use. Communication was good. Reviewed on: 10th March 2026

Wonderful customer service

So helpful on providing information and support when contacted. Reviewed on: 10th March 2026

I found Monument to be very efficient and am happy w...

I found Monument to be very efficient and am happy with it. Reviewed on: 9th March 2026

Very easy!

All very simple and straightforward Reviewed on: 7th March 2026

New account opened

Opened account without any problems. Easy to navigate app. Reviewed on: 7th March 2026

Excellent service

Very competitive rates on savings. The app is superb making it easy to save, contribute funds and make withdrawals. Transactions are fast and followed up with in-app notifications and text messages. The app is easy to use. Reviewed on: 7th March 2026

here is hoping for a good return on my investment er ..

New to it first year so not had to use customer service Reviewed on: 7th March 2026

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Alternative products

Instant Access Savings
from Nationwide 4.50 from 33 reviews
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from Hargreaves Lansdown 4.74 from 8 reviews
Easy Saver
from TSB 3.79 from 23 reviews

Want to see more from Monument?

Easy Access Cash ISA
from Monument 5.00 from 8 reviews

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