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Monument: Savings reviews

View other Monument products
4.94
Based on 949 reviews, last reviewed 5th Feb 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Amazing customer service! Amazing customer service! Never had a problem with them. Also easy to use app! Reviewed on: 5th February 2026
Michael J's avatar
Michael J

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025
Leung D's avatar
Leung D
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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Monument Savings reviews (949)

Great app

5
Great easy app to use, friendly, efficient staff when needed. Competitive rates. Thank you Reviewed on: 12th April 2025
Gillian C's avatar
Gillian C

Great app

5
Great app easy to use Great customer services good rates would recommend. Reviewed on: 12th April 2025
Roy J's avatar
Roy J

Monument is like old solid reliable friend.

4
Monument is like old solid reliable friend. Reviewed on: 12th April 2025
Bolatito o's avatar
Bolatito o

Application to open the account was easy to follow...

5
Application to open the account was easy to follow , no fuss, good rates , customer friendly, kept updated with account information. A good reliable transparent company Reviewed on: 12th April 2025
Christina d's avatar
Christina d

This bank is brilliant.

5
I like the app ,it is easy to understand and I get a good interest rate on my money. Reviewed on: 12th April 2025
Maz B's avatar
Maz B

Excellent.

5
Excellent. If I have had any questions. Your staff are very helpful. Products are great Reviewed on: 12th April 2025
Carol 's avatar
Carol

Excellent savings account

5
From the start everything has been very simple and easy to use. Only opened the account in November and can see the rewards already plus you can see your interest accrued daily. Reviewed on: 12th April 2025
Victor D's avatar
Victor D

Monumental

5
Organisation with excellent rates for wealth growth that offers an effective and efficient service Reviewed on: 12th April 2025
Thomas A's avatar
Thomas A

Would highly recommend this bank

5
So easy to open an account online , no stress whatsoever , banking app easy to use as this can be difficult for the older person sometimes , can deposit / transfer money easy enough , good informative information given regularly via email , would certainly recommend this bank to anyone. haven’t had any trouble whatsoever , can highly recommend Reviewed on: 12th April 2025
Donna M's avatar
Donna M

Simple setup and transfer process -how banks should be

5
Simple setup and transfer process - all done online quickly and efficiently. Reviewed on: 12th April 2025
Adrian B's avatar
Adrian B

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