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Monument: Savings reviews

Name: Savings
Rating: 4.94 (1704 reviews)

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4.94

Based on 1,704 reviews, last reviewed 2nd May 2026

72300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very pleased with the service provided by Monument. Very pleased with the service provided by Monument. Lots of help in setting up my account. Reviewed on: 2nd May 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (1704)

Easy account set up and management.

Easy account set up and management. Decent interest rates. Easy to withdraw money Reviewed on: 5th March 2026

Easy app with real people at end of phone

Easy app to use. When you ring up you actually talk to a real person straight away without having to go through all questions of pressing 1 for this 2 for that etc. Reviewed on: 5th March 2026

So easy to set up and use.

So easy to set up and use. And app super easy to use Reviewed on: 5th March 2026

Monument has easy app with easy onboarding

Monument has easy app with easy onboarding Reviewed on: 5th March 2026

Market Leader

Market leading interest rates with excellent customer service. Reviewed on: 5th March 2026

For a change opening this account was seamless.

For a change opening this account was seamless. I have a number of accounts with various banks and all this password and security is becoming a nightmare.This account so far has been a lot easier Reviewed on: 5th March 2026

Monument is king

Simple and easy to do business with Reviewed on: 5th March 2026

First rate app.

First rate app. Zippless / Frictionless service. Interest rate is competitiv-ish. Reviewed on: 5th March 2026

I’m loving Monument.

I’m loving Monument. So easy to set up and then monitor with the APP. Their Saving Rate is great and you can see accrued interest day by day. Withdraws are easy and I get sms and emails to inform me it’s happens. Perfect. Reviewed on: 5th March 2026

Fantastic online banking.

Fantastic online banking. Set-up was really easy, cutting edge online KYC, best rates in the market. I get timely updates on all relevant news. The bank was suggested by my excellent financial advisor for solid capital growth, so clearly a favourite with the professionals. Reviewed on: 5th March 2026

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