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Monument: Savings reviews

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4.90
Based on 504 reviews, last reviewed 4th Apr 2025
39400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
6%
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1%
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1%
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1%

Latest highest rating:

5

Always answers questions promptly and very experienc... Always answers questions promptly and very experienced staff who help you through the process. Phone calls answered quickly Reviewed on: 4th April 2025
Caw's avatar
Caw

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025
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Leung D
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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Monument Savings reviews (504)

A good example !

4
Satisfaction guarantee. You should try it. Reviewed on: 11th March 2023
Philip DESAI's avatar
Philip DESAI

Easy to open informative app

5
It’s just so easy, clear, good interest rates Reviewed on: 11th March 2023
Jane waller's avatar
Jane waller

Good app, rates and setup.

4
Easy to set up app, transfer funds and with market competitive rates towards the higher end. Reviewed on: 11th March 2023
Warren Sutherland's avatar
Warren Sutherland

Never ended using them as they took too long to get back in touch about an ISA.

3
I wanted an ISA that was being offered however they didn't set it up and I went elsewhere Reviewed on: 11th March 2023
John Boyd's avatar
John Boyd

Quality service and very impressive app

5
Decided to join monument after very favourable reviews on the internet the whole process was very smooth and professionally managed Reviewed on: 11th March 2023
Neil parket's avatar
Neil parket

Savings

4
Rest to follow and operate the account, competitive rates Reviewed on: 11th March 2023
SHREEKANT Buch's avatar
SHREEKANT Buch

Superb app based bank

5
Really impressed with the loyalty bonus rates you receive if you wish to reinvest after account maturity. Reviewed on: 10th March 2023
Ian Gibson's avatar
Ian Gibson

New world bank

5
Bank is small, focussed on just supporting basic services. One of the highest interest rates.. For customers the bank is very easy use. Reviewed on: 10th March 2023
John Pucknell's avatar
John Pucknell

First experience with this bank

5
Very good company to deal with and I would recommend them to anyone else Reviewed on: 9th March 2023
Derrick whitehead's avatar
Derrick whitehead

Savings and Communications

5
I realise the Monument Bank are young, but they doing the best to give customers a best experience. Reviewed on: 9th March 2023
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