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Monument: Savings reviews

Name: Savings
Rating: 4.92 (947 reviews)

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4.93

Based on 947 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

I can't fault Monument.... Monument offer very competitive interest rates and the app is straightforward to use. A major plus point for me is that withdrawals from Monument's Ea... Read more Reviewed on: 12th June 2025

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Monument Savings reviews (947)

Outstanding App and Service

I’ve been with monument for nearly 12 months. I love their app, ease of setup, speed to manage my money. I’ve already recommended to family and friends due to this and their excellent saving rates. The app itself is intuitive, easy to use and instantly responsive. For me, the test to any financial institution is trust… and I 100% trust monument with my savings and investments. Reviewed on: 12th April 2025

Had no issues at all fantastic app

Had no issues at all fantastic app Reviewed on: 12th April 2025

Excellent customer service

Easy account setup. Easily manage accounts in the excellent app. Interest paid is easy to track with the app too. Reviewed on: 12th April 2025

Very user friendly, easy to set up, good interest ra...

Very user friendly, easy to set up, good interest rates, very pleased, wish I had found them sooner. Would definitely recommend to friends and family. Reviewed on: 12th April 2025

Good rates.

Good rates. They answer phone. Easy app. Reviewed on: 12th April 2025

Frictionless and Perfect

Flawless and seamless ... Always Reviewed on: 11th April 2025

Outstanding

Top savings rates. Customer-friendly digital build + Outstanding customer service. Reviewed on: 10th April 2025

Internet wary

Being an internet luddite i am always wary of internet banks etc. The Monument app is easy to navigate. Products are simple to chose.I am also reassured when the text indicating my money has been paid in arrives quickly. Reviewed on: 10th April 2025

Great service by Monument.

Great service by Monument. We are happy with the client servicing. Reviewed on: 10th April 2025

Very good rates, clear comms and amazing customer se...

Very good rates, clear comms and amazing customer service Reviewed on: 9th April 2025

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