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Monument: Savings reviews

Name: Savings
Rating: 4.94 (1704 reviews)

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4.94

Based on 1,704 reviews, last reviewed 2nd May 2026

72300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very pleased with the service provided by Monument. Very pleased with the service provided by Monument. Lots of help in setting up my account. Reviewed on: 2nd May 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (1704)

Banking Service at its best

Easy to use app and straight forward with banking needs. Reviewed on: 5th March 2026

Easy and clear experience with great returns.

The app is extremely easy to use. Their communications are clear, easy to understand and useful. This was my first ever experience of Monument. Their savings product brings great if not the best returns. Reviewed on: 4th March 2026

Monument , a great account.

I am getting a very good interest rate, the app is very god and informative. Reviewed on: 4th March 2026

All good experiences with the bank

All good experiences with the bank Reviewed on: 4th March 2026

Finally, a bank that works for me!

Finally, a bank that works for me! Switched to Monument a few months ago and haven't looked back. The interest rates are genuinely competitive — my savings are actually growing for once. And whenever I've had a question, the customer service team has been responsive and helpful without the usual runaround. Simple, solid banking. Highly recommend! Reviewed on: 4th March 2026

The app is very user friendly and informative on a d...

The app is very user friendly and informative on a daily basis. It’s very reassuring to see transactions realised almost immediately followed by notifications. Reviewed on: 4th March 2026

Excellent customer service and an easy to navigate app

Excellent customer service and an easy to navigate app Reviewed on: 4th March 2026

Monument are excellent and easy to set up

Monument are excellent as very easy to set up and add funds Reviewed on: 4th March 2026

All good so far.

All good so far. The app is very easy to use and help was provided very quickly and professionally Reviewed on: 4th March 2026

Great banking experience.

Easy to open accounts. Loads of information. Good interest rates. Feel appreciated as loyal customers. Reviewed on: 4th March 2026

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