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Monument: Savings reviews

Name: Savings
Rating: 4.95 (1322 reviews)

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4.95

Based on 1,322 reviews, last reviewed 6th Mar 2026

36500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Opening an account with Monument Bank was seamless. Opening an account with Monument Bank was seamless. I had it ready in 15 mins. The app is intuitive, customer service - fast and friendly. I could see... Read more Reviewed on: 6th March 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (1322)

Monument has continuously offered competitive saving...

Monument has continuously offered competitive savings rates. I like their very customer- friendly App.It’s very easy to use. They also communicate frequently with their customers which I particularly like Reviewed on: 12th April 2025

The account was easy and straightforward to set up.

The account was easy and straightforward to set up. Monument offer very competitive interest rates and I can how well my investments are doing at a glance. Reviewed on: 12th April 2025

Well designed app, easy to set up, best rates on the...

Well designed app, easy to set up, best rates on the market, great communication Reviewed on: 12th April 2025

Excellent service, highly recommend

I had an excellent rate with a fixed term savings account. The app is easy to use and well laid out. I receive informative and helpful communication from Monument periodically. I highly recommend them. Reviewed on: 12th April 2025

A very responsive service, excellent competitive int...

A very responsive service, excellent competitive interest rates, never rushing to adjust them should the basic rate drop and even then given us the option not to be bound by the 60 day notice terms should we wish to move monies. Reviewed on: 12th April 2025

Best interest rate.

Best interest rate. Account very easy to set up and use on the Monument App Reviewed on: 12th April 2025

Clear information at the point of opening my account.

Clear information at the point of opening my account. Monthly interest payments. Monthly statements. Easy to move money between accounts, next working day. Reviewed on: 12th April 2025

Best and easiest savings on the market with easy app...

Best and easiest savings on the market with easy app applications Reviewed on: 12th April 2025

When I left school.

When I left school and started working you had no other choice but do your banking on the high street. That all changed with the advent of internet banking which offered more versatility and freedom. Then even a better thing happened! Monument arrived on the scene and changed the status quo. Offering far more than the mediocre interest rates that are normally on offer. Unlike branches with their limited opening times, Monument offer 24/7 customer support with a very robust security system in place offering peace of mind coupled to a user friendly interface. Don’t become complacent! You work hard for your money it’s only right you make money work hard for you. I’ve finally found a safe forever home for my hard earned cash knowing it’s earning a great return. It’s a bank that never sits still. Always working, striving and expanding to obtain the best deals and rates available on the market for their customers so their customers don’t have to. Oh and just incase your wondering. Yes they do offer great rates on ISA’s. It’s a win win, as you're not only earning great interest rates but keeping it all free of tax. Reviewed on: 12th April 2025

excellent service, highly recom...

I used Monument 2x, excellent service, highly recommended. Reviewed on: 12th April 2025

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