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Monument: Savings reviews

Name: Savings
Rating: 4.92 (949 reviews)

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4.94

Based on 949 reviews, last reviewed 5th Feb 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Amazing customer service! Amazing customer service! Never had a problem with them. Also easy to use app! Reviewed on: 5th February 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Awards

What is this award?

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (949)

Not the biggest but in my experiencethe best.

Their customer service is second to none.There is none of the chatbot or being left on hold for ages nonsense.They give excellent interest rates and lots of options. Reviewed on: 28th February 2025

Great bank

Very good bank, good customer service and great interest rates Reviewed on: 28th February 2025

Easy and confident online banking.

Easy and confident online banking. Reviewed on: 28th February 2025

Happy Monument Customer

Overall my experience was very good and I'm a happy customer. The Monument App is easy to use and presents saving information clearly. Reviewed on: 28th February 2025

Best bank!

Simple app. Very easy to navigate. Excellent staff. Reviewed on: 28th February 2025

Easy to use account.

Easy to use account... easy in all ways.. Monument Bank keep me up to date. The deposit interest rate is up with the best. Reviewed on: 28th February 2025

Monument 1st class

Great service and good rates would thoroughly recommend them Reviewed on: 28th February 2025

Excellent overall service

Faultless experience so far and hope you offer more saving opportunities in the future Reviewed on: 28th February 2025

Competitive interest rates, well designed app and go...

Competitive interest rates, well designed app and good membership offers Reviewed on: 28th February 2025

It was very easy to open account with Monument Bank.

It was very easy to open account with Monument Bank. The rate was over 5% witch I hadn't seen for a very long time. I can check my progress when ever I want. Your interest is added on every month on the dot. I know exactly how much l receive every month . And I can withdraw moneywhen ever ever I like too help top up my old age pension It’s 10 out of 10 for me. Reviewed on: 28th February 2025

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Want to see more from Monument?

Easy Access Cash ISA
from Monument 5.00 from 6 reviews

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