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Monument: Savings reviews

Name: Savings
Rating: 4.85 (1704 reviews)

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4.85

Based on 1,704 reviews, last reviewed 2nd May 2026

36050% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very pleased with the service provided by Monument. Very pleased with the service provided by Monument. Lots of help in setting up my account. Reviewed on: 2nd May 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Awards

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (1704)

Straightforward and easy to set up, good e mail comm...

Straightforward and easy to set up, good e mail communication Reviewed on: 19th April 2025

Brilliant products easy to manage

Brilliant products easy to manage Reviewed on: 19th April 2025

A Monument to good banking.

I've been delighted by the value and efficiency of Monument. The interest rates are good - they don't cut i variably reduce return rates quickly which is a big (one-time) surprise. I'd happily recommend it to others. Well I have, I do! Reviewed on: 19th April 2025

Great app, easy to set up and transfer

Great app, easy to set up and transfer Reviewed on: 19th April 2025

Excellent company,

Excellent company, app easy to use and customer service great. Reviewed on: 19th April 2025

practical fir saving

i am using it as a means to store money for uni, so far it is decent for not overspending and passively gaining, it helps for bills and food shops and prevents needless spending. places like nationwide have been worse to me so i’m glad this is a no nonsense type situation Reviewed on: 19th April 2025

Monument....everything done well.

Monument have a great app, good layout and a well-considered service. The one time I needed to query something with customer services, it was dealt with kindly and with great communication. Everything I need to feel confident in a bank. Reviewed on: 19th April 2025

Good communication.

Good communication. Easy to access. Reviewed on: 19th April 2025

excellant

Really easy to set up an account - clear information and excellant app to monitor account online Reviewed on: 19th April 2025

Very good and transparent overview over finances via...

Very good and transparent overview over finances via the app. It would be an improvement though when this is also available via a browser on a computer. Reviewed on: 19th April 2025

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