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Monument: Savings reviews

Name: Savings
Rating: 4.92 (949 reviews)

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4.94

Based on 949 reviews, last reviewed 5th Feb 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Amazing customer service! Amazing customer service! Never had a problem with them. Also easy to use app! Reviewed on: 5th February 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Awards

What is this award?

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (949)

Savings

Rest to follow and operate the account, competitive rates Reviewed on: 11th March 2023

Superb app based bank

Really impressed with the loyalty bonus rates you receive if you wish to reinvest after account maturity. Reviewed on: 10th March 2023

New world bank

Bank is small, focussed on just supporting basic services. One of the highest interest rates.. For customers the bank is very easy use. Reviewed on: 10th March 2023

First experience with this bank

Very good company to deal with and I would recommend them to anyone else Reviewed on: 9th March 2023

Savings and Communications

I realise the Monument Bank are young, but they doing the best to give customers a best experience. Reviewed on: 9th March 2023

Good easy to use service

Able to apply for an account at a competitive rate. Easy to apply and add funds. Reviewed on: 9th March 2023

Excellent customer service

Dealt with my query quickly and efficiently. Let me know exactly what I needed. Reviewed on: 9th March 2023

Best customer service

I fully recommend their amazing team Reviewed on: 9th March 2023

Easy, best rates

So easy to set up an account on the app, easy to transfer money into account and have the best interest rates on the market. Win, win for my money. Reviewed on: 28th February 2023

Great new bank

Very easy to open savings account with good rates. Reviewed on: 27th February 2023

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