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Monument: Savings reviews

View other Monument products
4.94
Based on 949 reviews, last reviewed 5th Feb 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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0%
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Latest highest rating:

5

Amazing customer service! Amazing customer service! Never had a problem with them. Also easy to use app! Reviewed on: 5th February 2026
Michael J's avatar
Michael J

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025
Leung D's avatar
Leung D
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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Monument Savings reviews (949)

Definitely a better than average company

4
Excellent website, easy to access. Pleased that the interest rate has moved a bit better than several others Reviewed on: 27th February 2023
Gryphon 's avatar
Gryphon

Excellent feedback

5
A pleasurable experience dealing with a bank Reviewed on: 26th February 2023
Michael Williams's avatar
Michael Williams

Excellent Banking App

5
It was super easy to invest with monument with market leading interest rates and easy of use. Reviewed on: 26th February 2023
Hasan Sabri's avatar
Hasan Sabri

Great service

5
Easy to understand online service Reviewed on: 26th February 2023
Graham Brandon 's avatar
Graham Brandon

Savings Account

5
Very easy to set up, view account using monument app Reviewed on: 26th February 2023
Karen Riach's avatar
Karen Riach

Great products, delivered in a great app.

5
I initially opened an account for their great savings rates. It was a seamless account opening experience. Reviewed on: 26th February 2023
Wasim Khouri's avatar
Wasim Khouri

Easy efficient straightforward

5
Friendly worthwhile money saving bank excellent all round Reviewed on: 25th February 2023
Gill's avatar
Gill

Decent Interest Rate

4
Opened a savings account as Monument we’re offering a fairly decent return on my money (unlike the high street Banks). Easy to set up and no issues thus far Reviewed on: 25th February 2023
Jerry Richmond's avatar
Jerry Richmond

Understanding

4
I didn't actually go through with my investment due to unforseen circumstances but they were incredibly understanding and helpful. Hopefully I can invest in the future Reviewed on: 25th February 2023
Joe Banks's avatar
Joe Banks

Great service

5
I recently opened an account with monument as an online service, and my whole experience was online , exactly what I wanted. Reviewed on: 25th February 2023
Mike Anderson's avatar
Mike Anderson

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