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Monument: Savings reviews

Name: Savings
Rating: 4.92 (949 reviews)

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4.94

Based on 949 reviews, last reviewed 5th Feb 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Amazing customer service! Amazing customer service! Never had a problem with them. Also easy to use app! Reviewed on: 5th February 2026

Latest lowest rating:

2

not good Not complete expectations. There shiuld be real time expenation. Reviewed on: 29th March 2025

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About this product

Monument clients can save between £25,000 and £2m.

Accounts include Easy Access, Limited Access Saver, Fixed Term Deposits, Notice Accounts, and an Easy Access Cash ISA. Monument savings accounts can be opened and managed through the mobile app. The UK-based team is available via in-app live chat, call, video, or email.

Monument savings reviews help you find out what it’s really like to be a client. If you’ve used Monument before, you can also leave a review and share your experience.

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Awards

What is this award?

Best savings provider 2025

Awarded to the savings account provider rated highest in UK customer reviews.

Monument Savings reviews (949)

my review

i have recommend Monument to friends and family Reviewed on: 22nd February 2023

Easy to open

Customer service excellent easy to open Reviewed on: 22nd February 2023

Easy application process

Found this Bank online when looking at interest rates. Easy process to open account all online and took no time. Great interest rate for the bond we required. Reviewed on: 22nd February 2023

New style of Banking

I found it easy to start saving and use their app. Reviewed on: 21st February 2023

Quick easy and good product

Good savings rate, easy to open, good App - all made the whole precess very easy & convenient! Reviewed on: 20th February 2023

Good app and savings rate

Invested fixed term last year attracted by user friendly app, rates and registration process. Hope to reinvest at competitive rate upon maturity. Reviewed on: 16th February 2023

My Experience

Short and simple. I have found dealing with Monument, easy and efficient. I would recommend without hesitation. Reviewed on: 13th February 2023

Great online bank

Always had a great relationship with monument bank Reviewed on: 13th February 2023

Good

Easy and reliable ... Communication is also very good Reviewed on: 13th February 2023

Looking for good Investment

I was looking to invest my money and came across your rates on Martin Lewis newsletter. It took a while as your site was inundated with customers all wanting the good rates. Even though I missed the deadline due to the withdrawal of the offer Monument honoured my application as I had completed the form in time.I was most grateful. I passed details onto family and freinds who were looking to invest. Reviewed on: 12th February 2023

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Easy Access Cash ISA
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