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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.92 (1327 reviews)

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4.92

Based on 1,327 reviews, last reviewed 21st Aug 2026

14% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

I have been with pennie community credit since 2022,... I have been with pennie community credit since 2022, they have new name Northern community bank, they have been great not only with loans ,but savings... Read more Reviewed on: 21st August 2026

Latest lowest rating:

1

I'm a new account holder, I did the payroll loan sch... I'm a new account holder, I did the payroll loan scheme and I can honestly say it was simple and easy to do not even a hour. I got approved within 2 d... Read more Reviewed on: 10th April 2026

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

Review Northern Community Bank (formerly Pennine Community Credit Union): Loans now

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1327)

Always such straightforward easy going customer serv...

Always such straightforward easy going customer service! All my questions and queries are answered with speed. And the savings portal is perfect! Such an easy way to save. Reviewed on: 15th June 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Samantha, Thanks for taking the time to share your experience – we’re so pleased to hear it was a positive one. Feedback like this helps us keep improving, so we really do appreciate it. Response date: 16th June 2026

Been great the whole time iv been using them

Been great the whole time iv been using them Reviewed on: 15th June 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Sarah, Thanks for your feedback – we’re really glad to hear everything went well for you! Response date: 16th June 2026

Always quick, super easy and receive regular updates

Always quick, super easy and receive regular updates Reviewed on: 15th June 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Chantel, We’re so pleased to hear you had a good experience – your kind words mean the world to us. Response date: 15th June 2026

Absolute breeze staff are always on hand to reply to...

Absolute breeze staff are always on hand to reply to your questions Reviewed on: 15th June 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Beccy, Thanks for the 5-star review – we really appreciate it and we’re so glad you had a great experience with us! Response date: 15th June 2026

Very affordable payments can be made to lower your l...

Very affordable payments can be made to lower your loan and if you keep to a payment you can apply for another Reviewed on: 11th June 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Alicia, Nothing makes us happier than knowing we’ve helped someone take control of their money – thank you for sharing your experience! Response date: 12th June 2026

Very helpful fair and reliable, the staff handle all...

Very helpful fair and reliable, the staff handle all enquiries with care and it's quite a fast process too Reviewed on: 11th June 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Mol Jane, Thanks so much for your lovely feedback – we’re really glad you had a good experience. Our team always aims to keep things friendly, fair and easy for our account holders Response date: 11th June 2026

Great experience!

Great experience! Never been any problems, always been fast and reliable. Reviewed on: 10th June 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Ljg, Thanks for the 5-star review – we really appreciate it and we’re so glad you had a great experience with us! Response date: 11th June 2026

This bank has it all

Finding out about this bank through word of mouth, was a real life saver in times that are financially very hard for all of us right now and looking forward! Being able to get a small Family Loan really helped us and it was so easy to apply. The staff in the branch are so friendly whenever I have spoken to them or had an email and the online app is nice and easy to use, with many useful products available to use such as a Christmas Saving Account. They also have lots of relevant and useful updates and information about the community bank within the app it's great to use. I much prefer to deal with this bank rather than a larger high street bank with accounts you have to pay for for complicated benefits, this bank has it all and it's simple. I'm a very happy customer. Reviewed on: 9th June 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Penny, Thanks so much for your lovely feedback! We’re really glad we could support you when you needed it. Thanks for being part of the Northern Community Bank family. Response date: 11th June 2026

Amazing good response and very respectful

Amazing good response and very respectful Reviewed on: 8th June 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Summer, We really appreciate your kind words and continued support. Thank you for choosing us! Response date: 9th June 2026

Absolutely amazing customer service.

Absolutely amazing customer service. Very attentive and sealed with my appreciation in less than 2 days. The savings scheme is absolutely brilliant I couldn't recommend it enough. Reviewed on: 8th June 2026

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Danielle, What a great review – thank you! We’re so glad we could help, and we really appreciate the recommendation. Response date: 9th June 2026

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