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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.97 (1069 reviews)

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4.97

Based on 1,069 reviews, last reviewed 11th Dec 2025

97% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Number one service Excellent service, prompt replys Reviewed on: 11th December 2025

Latest lowest rating:

2

Very good Very good and very fast response Reviewed on: 29th June 2025

Read all reviews Write a review

About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1069)

Amazing service.

Amazing service. Have helped me Reviewed on: 28th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Jade, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 29th May 2025

Absolutely amazing it’s easy to do and you can save...

Absolutely amazing it’s easy to do and you can save at the same time knowing you can’t access your savings until you have paid off your loads is a brilliant idea coz we all know then we can dib into savings we then wish we didn’t. I wish I knew this sooner but better late than never Reviewed on: 28th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Wendy, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 29th May 2025

It was a good team, they answered and helped me very...

It was a good team, they answered and helped me very quickly..I am very satisfied. Reviewed on: 28th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Loredana, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 29th May 2025

Very straightforward and extremely helpful.

Very straightforward and extremely helpful. Always pleasant to deal with. Reviewed on: 28th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi James, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 29th May 2025

My experience has been great, the applications are...

My experience has been great, the applications are easy to do Reviewed on: 28th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Emma, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 29th May 2025

Great help when needed and the application process i...

Great help when needed and the application process is easy Reviewed on: 28th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Natasha, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 29th May 2025

Friendly staff and they are always helpful.

Friendly staff and they are always helpful. They offer loans and different savings accounts and the Christmas savings club is also excellent. i highly recommend them and you can pay it back with your child benefit and never have to worry about missing a payment has it comes straight out of the child benefit. Thankyou PCCU for always being excellent Reviewed on: 28th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Rachel, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 29th May 2025

Very affordable

Very affordable and great communication Reviewed on: 28th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Summer, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 28th May 2025

Great fast service highly recommended

Great fast service highly recommended Reviewed on: 28th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Clare, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 28th May 2025

I would highly recommend them, always there to help...

I would highly recommend them, always there to help and make saving so much easier. Always get a fast response Reviewed on: 28th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Julie, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 28th May 2025

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