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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.92 (1327 reviews)

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4.92

Based on 1,327 reviews, last reviewed 21st Aug 2026

14% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

I have been with pennie community credit since 2022,... I have been with pennie community credit since 2022, they have new name Northern community bank, they have been great not only with loans ,but savings... Read more Reviewed on: 21st August 2026

Latest lowest rating:

1

I'm a new account holder, I did the payroll loan sch... I'm a new account holder, I did the payroll loan scheme and I can honestly say it was simple and easy to do not even a hour. I got approved within 2 d... Read more Reviewed on: 10th April 2026

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1327)

PCCU employees are top shelf in providing excellents

Pennine community credit union employees are very helpful in advising affordable lending as well as supporting to save. I've found using this service so helpful when I've needed it. Using the app is very easy to navigate round also. Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Nikki, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 30th June 2025

Great customer service

Amazing customer service always friendly and helpful on the phone Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Keann, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 30th June 2025

Never had a problem.

Never had a problem.. always been helpful with the customer service when I've needed and just all in all brilliant Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Carey, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 30th June 2025

Whenever I’m struggling I can always count on pennin...

AMAZING!! Whenever I’m struggling I can always count on pennine community credit I’ve loaned off them loads and always easy to pay back. Reviewed on: 30th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Bethany, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 30th June 2025

Very good

Very good and very fast response Reviewed on: 29th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Bethany, Thank you for taking the time to leave us a review. We would really like to be able to make this a 5* review, please could you email us at [email protected] so we can look into this further. Many thanks Response date: 30th June 2025

Always listen without judgement, excellent customer...

Always listen without judgement, excellent customer service, money advice is given along with loans even before the loans are given Reviewed on: 29th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Dawn, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 30th June 2025

Peice of mind

Very easy and I felt very comfortable sorting out a loan with no judgement Reviewed on: 29th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Rose, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 30th June 2025

Family loan

Quick and easy applied had in bank in two days Reviewed on: 28th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Sammie, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 30th June 2025

I have been a customer for years, always try to help...

I have been a customer for years, always try to help you and lovely staff and customer service Reviewed on: 28th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Debra, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 30th June 2025

Hi I m housewife never work in my hard times I apply...

Hi I m housewife never work in my hard times I apply family loan and help me with child benefit payments. Reviewed on: 28th June 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Saima, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 30th June 2025

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