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Northern Community Bank (formerly Pennine Community Credit Union): Loans reviews

Name: Loans
Rating: 4.97 (1070 reviews)

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4.97

Based on 1,070 reviews, last reviewed 6th Feb 2026

93% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

Latest highest rating:

5

Had nothing but amazing things about this they’ve he... Had nothing but amazing things about this they’ve helped me and are so easy to communicate with Reviewed on: 6th February 2026

Latest lowest rating:

2

Very good Very good and very fast response Reviewed on: 29th June 2025

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About this product

Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to
suit your financial situation.

Offering £500 Family Loan and Savings Scheme is an option too. Account holders can borrow while using your Child Benefit for repayments, helping you manage your finances.

If you’ve used Northern Community Bank before, you can also leave a review and share your experience.

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Northern Community Bank (formerly Pennine Community Credit Union) Loans reviews (1070)

I would highly recommend them, always there to help...

I would highly recommend them, always there to help and make saving so much easier. Always get a fast response Reviewed on: 28th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Julie, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 28th May 2025

Always there at the end of the phone to help or if u...

Always there at the end of the phone to help or if u call in to the Burnley store if you have not already applied it a good start to have your child Benfit paid to the. And apply family loan Reviewed on: 28th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Tracey, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 28th May 2025

Always polite and friendly

Always polite and friendly nothing is a problem for them and they are the only company I use for a loan Reviewed on: 28th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Kirstie, Thank you very much for your feedback. We are pleased to hear about your experience with us. Many thanks! Response date: 28th May 2025

Verry good !

Verry good ! Is very quick decision Reviewed on: 27th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Denisa, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 28th May 2025

Fast and effective, always excellent

Fast and effective, always excellent Reviewed on: 27th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Joanne, Thank you for your 5-star rating! Our team works very hard to ensure we deliver great service to the members. We aim to make sure that your experience with us is as easy and straightforward as possible. Many thanks! Response date: 28th May 2025

Very fast and efficient very happy with the service...

Very fast and efficient very happy with the service provided Reviewed on: 27th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Vienna, Thank you so much for your kind review. Our team pride themselves on offering a friendly and professional service, making sure our members are at the centre of everything we do. Many thanks! Response date: 28th May 2025

Application for a loan is pretty straightforward, cu...

Application for a loan is pretty straightforward, customer service is excellent Reviewed on: 27th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Katarzyna, Thank you so much for taking the time to tell us about your experience with PCCU. We are delighted that this was a positive experience for you. All feedback is gratefully received and helps us to continuously improve the service and products we offer our members. Many thanks! Response date: 28th May 2025

Easy application process I would definitely tell my...

Easy application process I would definitely tell my friends Reviewed on: 27th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Laura, Thank you for your amazing 5-star review! So glad we can help, and we really appreciate the recommendation. Many thanks! Response date: 28th May 2025

Exellent

Overall a great experiance very helpful Reviewed on: 27th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Samantha, Thank you for sharing your experience with PCCU. We are so pleased we could help. Many thanks! Response date: 28th May 2025

Excellent always helpful makes modern life easier

Excellent always helpful makes modern life easier Reviewed on: 27th May 2025

Reply from Northern Community Bank (formerly Pennine Community Credit Union) Hi Elsie, Thank you for sharing your experience with PCCU. We are delighted to see the 5* review! Much appreciated! Response date: 28th May 2025

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