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Acorn Community Bank: Loans reviews

Name: Loans
Rating: 4.91 (1127 reviews)

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4.91

Based on 1,127 reviews, last reviewed 11th Sep 2026

73% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

2 star

Latest highest rating:

5

A people-first banking experience It’s so good to deal with a bank that is all about people. No flash, just substance. It’s how banking used to be before it became all about apps and b... Read more Reviewed on: 11th September 2026

Latest lowest rating:

1

I do NOT recommend!!! My company’s Credit Union was merged with Acorn Community Bank, and we were assured that everything would remain as smooth and straightforward as befo... Read more Reviewed on: 9th March 2026

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About this product

Acorn Community Bank offer four personal loan types – a Family Loan, an Acorn Personal Loan, a Loyalty Savers Loan and a Payroll Loan.

The amount you can borrow varies between £200 and £15,000 depending on the loan type.

Acorn Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Acorn Community Bank before, you can also leave a review and share your experience.

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Acorn Community Bank Loans reviews (1127)

Acorn the one to win

Staff are friendly and helpful when on the phone also quick at responding to emails and the loans its sefl are stress free. Reviewed on: 19th April 2026

They are Brilliant!

They are Brilliant!!!! Bridget is amazing and so efficient. She has helped me to turn my life around. Reviewed on: 18th April 2026

Acorn Community Bank Review

Acorn have recently taken over my account from the TE Connectivity Credit Unity and I can only thank them for their help, support and responsiveness. Reviewed on: 18th April 2026

Seamless and costumer focused service

I recently had the opportunity to take out a loan with your bank, and I must say the experience exceeded my expectations from start to finish. From the initial inquiry to the final disbursement, the process was impressively smooth, transparent, and efficient. What stood out most was the professionalism and responsiveness of your staff. Every question I had was answered promptly and clearly, which gave me a strong sense of confidence and trust throughout the process. The loan terms were explained in a straightforward manner, with no hidden surprises, making it easy for me to make an informed decision. I was also particularly impressed by how quickly everything was processed. In a time when financial needs can be urgent, your bank demonstrated a clear understanding of customer priorities by ensuring minimal delays while still maintaining high standards of service. Beyond just the transaction, the overall customer experience felt personalized. It didn’t feel like I was just another account number; there was a genuine effort to ensure my needs were met and that I was comfortable at every stage. This experience has significantly strengthened my trust in your institution, and I would confidently recommend your services to anyone seeking reliable and customer-focused financial support. Keep up the excellent work, it truly sets you apart. Thank you for such a seamless and positive experience. Reviewed on: 18th April 2026

Always helped me when I need it, Quick responses.

Always helped me when I need it, Quick responses. Easy app to use Reviewed on: 18th April 2026

Very friendly and helpful customer service and the m...

Very friendly and helpful customer service and the mandatory savings is great for people who struggle to save Reviewed on: 17th April 2026

Amazing team in Swindon always there to support the...

Amazing team in Swindon always there to support the customers and advise accordingly every time Reviewed on: 17th April 2026

Very personal and great customer service

Very personal and great customer service Reviewed on: 17th April 2026

Great support

Great support with helping me learn to save! I’ve never been able to do it before and with acorn I’ve finally managed that Reviewed on: 11th April 2026

Very considerate about providing loyalty loans

Very considerate about providing loyalty loans Reviewed on: 11th April 2026

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