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Acorn Community Bank: Loans reviews

View other Acorn Community Bank products
4.91
Based on 1,127 reviews, last reviewed 11th Sep 2026
73% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

A people-first banking experience It’s so good to deal with a bank that is all about people. No flash, just substance. It’s how banking used to be before it became all about apps and b... Read more Reviewed on: 11th September 2026
Lauren D's avatar
Lauren D

Latest lowest rating:

1

I do NOT recommend!!! My company’s Credit Union was merged with Acorn Community Bank, and we were assured that everything would remain as smooth and straightforward as befo... Read more Reviewed on: 9th March 2026
Magda M's avatar
Magda M
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About this product

Acorn Community Bank offer four personal loan types – a Family Loan, an Acorn Personal Loan, a Loyalty Savers Loan and a Payroll Loan.

The amount you can borrow varies between £200 and £15,000 depending on the loan type.

Acorn Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Acorn Community Bank before, you can also leave a review and share your experience.

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Acorn Community Bank Loans reviews (1127)

Always offers great customer service and reassurance.

5
Always offers great customer service and reassurance. When I ask for support I am assisted promptly and reassured that my request can be honoured. This has given me peace of mind. I needed funds to help prepare for my daughter when she started secondary school and each year - she is now about to write her A Levels. I have relied on the additional loans from Acorn during this period. With their support we will soon see her progress to University. Reviewed on: 11th April 2026
Maxine H's avatar
Maxine H

Amazing company and couldn’t fault them

5
My experience has been amazing. I’ve been using Acorn bank for a few year now. Sometime can be a little confusing but I always receive the information really quickly and the moneys paid out the following day sometimes the same day. It’s amazing when your struggling thought the year. It’s also fantastic as my child benefit pays my loans and therefore I never end up in debt or worrying about making payments on time. Reviewed on: 11th April 2026
Amy P's avatar
Amy P

Great staff

5
Extremely helpful staff on the phone and in person, always friendly and professional Reviewed on: 10th April 2026
Kelly c's avatar
Kelly c

Words cant describe how amazing this company is for...

5
Words cant describe how amazing this company is for all the benefits it has its easy to apply great way to save and I never miss a payment to pay back its a weight of my shoulder not to worry about not forgetting to miss a payment Reviewed on: 10th April 2026
Natalie o's avatar
Natalie o

The loan was processed within the time frame, staff...

5
The loan was processed within the time frame, staff were informative and helpful Reviewed on: 10th April 2026
Tanya M's avatar
Tanya M

Was quite easy to apply and was a great help when i...

5
Was quite easy to apply and was a great help when i needed it. Dont have any issues recieving rest of my child benefit payments would recommend ton anyone needing a hand when needed Reviewed on: 10th April 2026
Mrs C's avatar
Mrs C

Great Service

5
Great service from Acorn Community Bank—helpful staff, quick responses, and a smooth banking experience. Highly recommended! Reviewed on: 9th April 2026
K Mhlanga's avatar
K Mhlanga

Great Service

5
The joy of the loans service that is very personal, it helps when you are on a limited budget, and at times it can be a lifesaver. Reviewed on: 9th April 2026
Keith 's avatar
Keith

Great experiences.

5
Great experiences. Fast reply. Good communication. Reviewed on: 9th April 2026
Joanne 's avatar
Joanne

Customer care is top notch.

5
Customer care is top notch. Service provided is quick and fast response. App is easy to navigate Reviewed on: 9th April 2026
Olu's avatar
Olu

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