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Acorn Community Bank: Loans reviews

Name: Loans
Rating: 4.94 (905 reviews)

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4.95

Based on 905 reviews, last reviewed 26th Dec 2025

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

2 star

Latest highest rating:

5

Very helpful and made it easy lovely staff and good... Very helpful and made it easy lovely staff and good at explaining things Reviewed on: 26th December 2025

Latest lowest rating:

1

Great Customer Service I have been supported right from when l joined till now. There is a lady who goes by the name Faye her customer relations are next to none. She is a g... Read more Reviewed on: 10th July 2025

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About this product

Acorn Community Bank offer four personal loan types – a Family Loan, an Acorn Personal Loan, a Loyalty Savers Loan and a Payroll Loan.

The amount you can borrow varies between £200 and £15,000 depending on the loan type.

Acorn Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Acorn Community Bank before, you can also leave a review and share your experience.

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Acorn Community Bank Loans reviews (905)

Kind and knowledgeable on the phone with customer se...

Kind and knowledgeable on the phone with customer service. Gives value for money. Reviewed on: 19th March 2024

I stated my credit unit on to help me save and becom...

I stated my credit unit on to help me save and become more sufficient with my money… since joining acorn they have helped me save and also provided me with loans when I have struggled financially! I would highly recommend anyone to join acorn community bank!!! Reviewed on: 19th March 2024

Excellent customer service

I once had an issue which was resolved swiftly Reviewed on: 19th March 2024

I found my experience very helpful, and efficient

I found my experience very helpful, and efficient Reviewed on: 19th March 2024

Efficient and friendly staff.

Efficient and friendly staff. My loan applications have been dealt with fairly and promptly. Any problems I have had have been quickly resolved. Reviewed on: 19th March 2024

Friendly prompt service

helpful, friendly and prompt I have had many loans when unexpected things have happened and they have always helped! Reviewed on: 19th March 2024

Good service.

Good service, I was treated with a listening critique Reviewed on: 18th March 2024

A great place to transfer your savings into, as well...

A great place to transfer your savings into, as well as taking out an low interest loan where you can pay back suitable to your situation Reviewed on: 18th March 2024

The good and the bad

Acorn community bank have been good in some respects with on one occasion allowing me to do my loan top up a little earlier but then when I’ve had emergencies or asked if I can pay some money of to top up for emergencies for my disabled sons apponments they have been really bad and not helped at all and just shrugged me off Reviewed on: 18th March 2024

Wonderful option for Savers

Acorn have been a consistent, helpful, reliable bank for my savings. Their team size and availability are limited, but I rate them highly because they make their services clear. I know what to expect from them. So far, I have been well served. Reviewed on: 18th March 2024

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