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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22444 reviews)

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4.60

Based on 22,444 reviews, last reviewed 29th Jul 2026

No new 5 star reviews

in the past 90 days

67% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Easy to get a quote and set up the policy. Easy to get a quote and set up the policy. Communication was good and the members area was easy to use. Reviewed on: 29th July 2026

Latest lowest rating:

1

RIP OFF ! Multi Car policyholder , put daughter - previously on policy - back on policy for 1 month (back from travelling) and was charged £220 ! Subsequently... Read more Reviewed on: 10th July 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22444)

Review of the Admiral, Car insurance:

Truly customer focused

I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Excellent service

Great response to any issue I have had. Deal with you as a real person and easy to access online information. Have used them twice now and my partner has them too! We have never had any issue when trying to deal with a real person as well! Get quick responses and issues solved rapidly. No hidden charges and everything is explained in an easy to understand way Reviewed on: 13th August 2022

Great service

Any change is easy to make. Everything is onlibe Reviewed on: 13th August 2022

Fantastic customer service

Every single time I've called Admiral about my car insurance whether it's for renewal or change of car or change of car use, it has always been a positive experience. They have consistently rewarded my loyalty to them and kept me as a customer for 7 years. Reviewed on: 13th August 2022

There when needed

Always manage to fix any problems I have when I phone, however the wait times when calling can sometimes be be up to 30 mins before anyone answers Reviewed on: 13th August 2022

Excellent customer service

Excellent and polite customer service Reviewed on: 13th August 2022

Amazing

Always helpful easy to access documents and when need to get in touch always great customer service Reviewed on: 13th August 2022

Great

Excellent. Competitive. Can't complain Reviewed on: 13th August 2022

Extremely accommodating

Great insurer, good customer service and always accomodating! Reviewed on: 13th August 2022

Great value for money

Got to say the multi cover car insurance is great value for money. Been with Admiral now for 3 years. Reviewed on: 13th August 2022

Well informed

I like how I can access my account online to see up dates, renewals and not just car insurance but home or pet. Reviewed on: 13th August 2022

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